Scurta descriere a companiei

Since its inception in 1997, D&S Global Solutions has been driving innovation in accounts receivable solutions, constantly shaping and expanding beyond anything previously conceived to meet clients’ needs. Our one-of-a-kind D&S Off-Site Network team delivers the highest level of expertise in an array of languages with unmatched flexibility, clarity, and courtesy. Our experience spans over years, countries, and companies of all scopes. Our solutions are completely customizable, extend beyond any and all expectations, and stem from experience telling us that credit risk comes from any, if not all, aspects of business. As a result, through our proprietary software, leading-edge technology, and considerable know-how, we work with you to do everything humanly possible to mitigate your credit risk efficiently and effectively, producing an ever-growing set of services we are proud to provide.
Cadex Solutions Corporation is a holding company formed by Trivest Partners LP to build the premier provider of commercial order-to-cash management solutions.
Cadex’s first acquisition was AG Adjustments in March 2019, which is exclusively focused on third-party commercial debt recovery. Cadex subsequently acquired TranSubro, an insurance subrogation company, in October 2021, and D&S Global Solutions, a technology-enabled, international order-to-cash services provider in February 2022. In June 2023, Cadex acquired ABC-Amega and DAL, both leaders in the commercial accounts receivable management industry.
The Company has approximately 800 employees serving over 1,000 clients across all industries from locations including the United States, Colombia, Brazil, Romania, Italy, India, Singapore, and South Africa.

Cerinte

Bachelor’s degree in Business Administration, Finance, Insurance, Accounting or a related field (or equivalent work experience);
Minimum 1 year of experience in any of the following: operations support, claims processing, accounts receivable, insurance claims, debtor accounts, reviewing payment files, payment posting or a similar administrative/ financial role;
Experience working with insurance claims, debtor accounts or collections processes;
Experience reviewing payment files, posting payments and reconciling accounts;
Proficiency in Microsoft Office (Excel, Outlook);
Comfortable working with multiple internal systems and client portals;
Strong prioritization and time management skills; 
Strong attention to detail to ensure consistency and accuracy; 
Precise data entry abilities; 
Dependability and consistency in meeting deadlines.

Responsabilitati

Responsibilities:
Monitor tickets and escalations in systems to ensure timely responses to clients and collectors; manage all inbound communications, including escalations to clients for documentation, payment verification and other requests;
Escalate requests to clients for documentation or confirmation of action to ensure all necessary information is obtained for thorough debtor account review and prompt collector response;
Assist the collections team by providing relevant client-supplied information and maintaining accurate system records within the specified timeframe;
Retrieve payments, review payment details and accurately apply individual payments to the appropriate accounts. Review account and payment history to prevent duplicate postings or misapplications;
Process manual claims and files received from clients to ensure accurate entry and inclusion of all required documentation, enabling prompt resolution. 
Working hours: Monday-Friday, 16:00-00:50
Benefits:
Meal tickets - 25 lei per working day;
Easter and Christmas - present tickets;
Medical insurance;
Work from home (for people located strictly in Romania).

Alte informatii

Since 2019, Cadex has been putting together a strong portfolio of ARM companies, including
A.G. Adjustments, formed in 1974 and headquartered in Melville, NY
D&S Global Solutions, formed in 1997 and fully remote
ABC-Amega, formed in 1929 and headquartered in Buffalo, NY
TranSubro, formed in 2012 and headquartered in Oceanside, NY
DAL, formed in 1974 and headquartered in Clifton Heights, PA
RCC. formed in 1970 and headquartered in Maple Grove, MN
IRG, formed in 1997 and headquartered in Marlborough, MA