Key Responsibilities

• Actively participate in the analysis of internal and external complaints, including data analysis, proposing corrective actions, ensuring implementation, and verifying effectiveness;
• Prepare and provide monthly quality reports and documentation to local management;
• Participate in meetings and collaborate with all departments to support company objectives;
• Take the lead in conducting internal and external certification and customer audits;
• Coordinate and support sorting activities for nonconforming or suspect products;
• Assist all departments in reducing nonconformity rates through problem‑solving, analysis, and evaluation of improvement effectiveness;
• Deliver training sessions related to quality requirements;
• Maintain diligent follow‑up on customer portals and ensure accurate and timely updates — avoiding long‑pending topics;
• Manage the team within the Quality Department, ensuring clear task allocation, role responsibility, and establishing a capable back‑up system;
• Provide leadership in quality data registration, reporting, and archiving of quality documents;
• Ensure proactive communication with the Group Quality Manager and keep ERP data for external nonconformities updated.

Benefits Package

• Competitive salary package aligned with market benchmarks and demonstrated competencies;
• Permanent employment contract;
• Free transportation;
• Meal vouchers;
• Opportunities for professional growth within a dynamic organization operating in an international environment;
• Additional company‑specific benefits.