Operations Specialist (Transport) - Join Our Team!

Location - Bucharest, Romania

ABOUT US

At The Travel Corporation (TTC), our philosophy is simple: we create enriching travel experiences through exceptional service, quality, and value. Across 70 countries and a portfolio of award-winning brands, we design and deliver immersive, innovative, and responsible travel experiences that create life-changing moments for our guests. Join us and experience the TTC difference.

OUR VALUES

• Driven by service

• An inherent passion for travel

• Commitment to our customers and to our people

• Commitment to social responsibility and our 5-year sustainability strategy

POSITION SUMMARY

To secure availability for all Transport requirements and to negotiate best possible prices and conditions for the TTC group business within the EMEA region. To ensure the services provided are of the quality and the standard required, as well as maintaining strong relationships with suppliers and internal departments through excellent communication skills and an eye for detail.

KEY RESPONSIBILITIES

· Manage and resolve any issues by liaising proactively with suppliers and internal departments.

· Responsible for handling 'live' on the road emergencies.

· Negotiate transport services prices, terms and conditions

· Ensure the transport services sourced are of the standard and quality required, including be responsible for coach services and drivers’ quality checks.

· Work closely with Transport, Operations, Product, and Finance teams to ensure smooth implementation and execution of contracts and allocations.

ROLE SUCCESS CRITERIA

· Communicate clearly at all levels and with internal departments to make sure that information is received and properly processed

· Follow departmental or team guidelines and procedures

· Prioritize workload according to deadline always ensuring high level of accuracy and attention to detail

· Maintain an environment which supports the spirit of teamwork and where team members are committed, loyal and take pride in working for the company

YOUR EXPERIENCE AND EXPERTISE

· Use of Teams, Google Drive, Airtable, Microsoft Office 365 Apps, Teams and Outlook

· Fluency in English, written and spoken

· Additional European Languages highly desirable (Italian & French)

· Strong organisational skills, planning and good time management.

· Good negotiation skills

· Strong attention to detail

· Outstanding customer service skills

· Ability to work individually and as part of a team

· Proactive thinker capable of working under pressure

· Approachable manner with both colleagues, internal departments and suppliers

· Flexible and adaptable to changing priorities

· Must be self-motivated, positive, confident and results driven

Ready to Join Us? Apply today!

For more about us, visit www.ttc.com.

The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you!

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