Key Responsibilities:

• Manage the end-to-end order management process, ensuring accurate and timely processing of customer orders.
• Act as the main point of contact between customers, Sales teams, warehouses, and logistics partners to coordinate orders, deliveries, returns, and inventory availability.
• Maintain and update order-related information in Oracle ERP and Salesforce, ensuring data accuracy throughout the order lifecycle.
• Monitor order progress, proactively communicate delays or issues, and ensure all Order Management activities are completed before month-end billing.
• Deliver a high level of customer service while building strong relationships with internal and external stakeholders.

Requirements

• Minimum 1 year of experience in Order Management, Inside Sales, Customer Service, Procurement, or a similar operational role.
• Fluency in German (minimum B2 level) and English, both written and spoken.
• Bachelor's degree or equivalent higher education qualification.
• Strong communication, organizational, and problem-solving skills with a customer-focused mindset.
• Experience with ERP systems (preferably Oracle or SAP)

Benefits:

• Transportation reimbursement for office days
• Private medical subscription with Regina Maria
• Flexible benefits budget (UP Romania) – RON 1,700 gross per month
• Additional annual bonus – RON 1,000 added to the flexible benefits budget
• Holiday gift vouchers

Job summary

• To support our German businesses with Order Management activities. Close liaison both by phone and email with Sales, Customers, Yards & Shipping vendors along with core system processing and a high attention to detail.

Activam pe piata de consultanta in Resurse Umane din anul 1998. Cu o acoperire nationala pe patru arii de expertiza: recrutare si selectie, leasing de personal, assessment center si consultanta.

Am devenit lideri in Transilvania si ne-am impus pe piata din Romania dezvoltand o noua locatie la Bucuresti. Am reusit acest lucru prin profesionalismul serviciilor, specializarea multidisciplinara a echipei de consultanti, printr-o permanenta colaborare cu cei care apeleaza la serviciile noastre de consultanta. Nu ne oprim aici si ne dorim sa oferim o imbunatatire continua a serviciilor in concordanta cu feedback-urile primite de la clienti si candidati.

Dezvoltarea unui parteneriat pe termen lung cu clientii nostri - diverse industrii: IT&C, automotive, outsourcing, pharma, banking, FMCG, etc - prin oferirea celor mai bune servicii de consultanta este obiectivul nostru principal.

Prin orientarea catre client, munca in echipa, flexibilitate, excelenta, dedicare si responsabilitate dorim sa aducem plus-valoare in serviciile noastre.