Inviting applications for the
role of Order to Cash Associate with Italian-Remote

Requirements

Knowledge of working in SAP is
an advantage
Bachelor’s degree in Economics, Commerce, Finance or similar field of study.
Proficiency in Microsoft Office applications, particularly Excel, with
experience in reporting and data analysis.
Knowledge of Italian language at a C1 level.
Previous work experience in OTC processes.

Responsibilities /
Accomplishments

Making collection calls to the customers, emailing/faxing
invoices or getting hard copies mailed out to customers as per their requests.
Understanding of all aspects of Cash allocation in accordance with customer
remittances including deep validation experience and report out to business.
Cash Application Allocating payments in accordance with customer remittances.
Collaborating closely between all entities of AR (different entities) and keep
track of all aged receivables including current ageing buckets.
Act as Subject Matter Specialist for the AR processes, complete know-how and
understanding of the AR value chain. Experience of working with a real estate
client will be a preference.
Create and update the Standard Operations Procedure and other updates received
from time to time.
Should be able to deal with clients for any query or information.
Identify and resolve unidentified cash and manage end to end process of Cash
applications.
Process cash application functions to invoices at assigned sites ensuring the
DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and
confidential manner.
Follow up on customer/internal disputes, customer questions and working between
departments to get a resolution.
Reconcile orders to match customer books, including validating credits or
debits and sending them to customer for collection or refund