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Order to Cash Specialist with German-Remote

Adaugat: 3 săptămâni în urmă

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Companie :
Genpact
Functia Jobului :
Servicii pentru clienti & suport
Locatie :
Tip job :
Program Full Time
Descriere:


 


Inviting applications for the
role of Order to Cash Specialist with German-Remote


Requirements


Knowledge of working in SAP is
an advantage
Bachelor’s degree in Economics, Commerce, Finance or similar field of study.
Proficiency in Microsoft Office applications, particularly Excel, with
experience in reporting and data analysis.
Knowledge of German language at a C1 level.
Previous work experience in OTC processes.


Responsibilities /
Accomplishments


Requirements


Knowledge
of working in SAP is an advantage
Bachelor’s degree in Economics, Commerce, Finance or similar field of study.
Proficiency in Microsoft Office applications, particularly Excel, with
experience in reporting and data analysis.
Knowledge of German language at a C1 level.
Previous work experience in ITC processes.


Responsibilities
/ Accomplishments


In this role, you'll be responsible for all the activities
related to I2C domain
Reconcile the agent account as per remittance provided by the account current
agent
To post the amount on policy bill lines received from Agent for policy premium
Follow up with the agent on delinquent items and for the amount lying in
suspense account
Ensure that quality of transactions is in compliance with predefined parameters
laid down by SLA metrics
Provide relevant process reports on a timely basis
Ensure adherence to established attendance schedules i.e. per predefined
rosters
Ensure adherence to company policies and procedures
Coaching and grooming of team members to build a strong and efficient team
Good analytical and problem-solving skills
Ability to communicate verbally and through emails with businesses
Eye for Detail and High level of accuracy
Ability to prioritize effectively, be flexible as needs change
Positive attitude with a focus on continuous process improvement and an open
mind to change
Proven ability to build effective working relationships with clients &
internal stakeholders


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