- Ensures team’s SLA, KPI and Service Quality commitments to affiliates are met
- Accountable for creating an environment oriented to trust, open communication and responsibility
- Responsible for communicating and clarifying to the team the affiliates needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance; collaborate with peers to align on company strategy and targets.
- Set clear team goals, delegate tasks and set deadlines;
- Ensures balanced workforce planning and workload allocation;
- Oversee day-to-day operation, monitor team performance and report on metrics - SLAs agreed with the internal customer and achievement of corresponding KPIs for self and managed team;
- Oversee projects/transitions, ensuring smooth implementation and integration within processes;
- Intervene when necessary to aid the group in resolving issues;
- Ensuring and controlling quality of service delivery to the clients by mentoring, coaching, guiding and developing team members (12-15 people)
Here you can find (benefits)

• 21 days holiday + additional days based on our internal procedure;
• Flexible working hours policy;
• Medical subscription;
• Life insurance;
• Meal tickets;
• Online library (Bookster);
• Wellbeing monthly programs/events;

- University Degree in Economic Studies or related fields is a plus
- Minimum 2 years of experience on a similar role
- Minimum 4 years experience in financial processes
- Minimum 1 year in the current position
- Language proficiency - ENG– minimum B2 level
- Language proficiency - FR– minimum B2 level
- Very good communication skills and interpersonal abilities, good organization skills, ability to prioritize and manage workload
- This position requires traveling worldwide, based on business needs.

TotalEnergies is a global multi-energy company that produces and markets energies: oil and biofuels, natural gas and green gases, renewables and electricity. Our more than 100,000 employees are committed to energy that is ever more affordable, cleaner, more reliable and accessible to as many people as possible. Active in more than 130 countries, TotalEnergies places sustainable development in all its dimensions at the heart of its projects and operations to contribute to the well-being of people.

TotalEnergies Global Services Bucharest is the Shared Service Center in Romania within TotalEnergies. We are delivering services for 4 main accounting processes (P2P, O2C, R2R, and Cash Management) to TotalEnergies affiliates across 4 business lines (Exploration & Production, Refining & Chemicals, Marketing & Services, and Renewables) in more than 50 countries spread over Europe and Africa, as well as offering integrated global IT services.
Our workplace is inclusive: all qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, gender identity, sexual orientation, disability, religion or age.
We are committed to providing accessible workplace where everyone can succeed
Community involvement
Take part in Action!: our volunteering program where you can dedicate up to 3 days of your working time per year to support local citizenship initiatives and causes that resonate with you