We are seeking a reliable Payments Technician to install, maintain and support POS, ATM and other payments hardware/software. The role combines field service (on-site customer visits) with back-office tasks and may require occasional after-hours or on-call work depending on customer needs.
Key responsibilities:

• Install, configure, maintain, troubleshoot, diagnose and repair POS, ATM and payments-related hardware and software within SLA targets.
• Perform hardware and software upgrades, firmware updates and preventive maintenance.
• Provide both field and office-based activities according to customer requirements.
• Act as an intermediary between the company and end-users, delivering clear technical guidance and support.
• Monitor device operability and functionality; report, document and escalate technical issues when needed.
• Respond to customer calls, perform problem identification, escalation and resolution.
• Complete back-office tasks related to field interventions (tickets, reports, spare parts tracking).
• ​Support remote diagnostics and basic network connectivity checks for devices.

What we offer:

• Opportunity to work in a technical role across field and office environments.
• On-the-job training and professional development.
• Standard employment benefits (to be discussed during recruitment).