Requirements:

• Proven 7+ years’ experience in payroll management or similar role;
• Solid understanding of payroll fundamentals and best practices;
• Strong knowledge of legislation, regulations and compliance requirement;
• Proficient in MS Office , good knowledge of relevant software :e.g. Charisma, and databases;
• Trustworthy with attention to confidentiality;
• Outstanding organizational ability with great attention to detail;
• Excellent communication skills;
• University diploma or equivalent: accounting or relevant field is a plus.

We are looking for an experienced Payroll Manager to lead and optimize payroll operations in a fast-paced BPO environment. The role has a strong focus on process automation, operational efficiency, and close collaboration with operational managers. Experience with Charisma is essential.
The person will be the one to report accurate payroll slip based on local legislation, in alignment with corporate internal rules.
The person will have direct reporting line to Chief Financial Officer. The person needs to be good with numbers and be trusted worthy with sensitive information. The person will need to have great communication skills to interact with colleagues and executives. The goal is to ensure accurate payroll payment in a timely manner.
Responsibilities:

• Payroll Processing

Oversee and manage the end-to-end payroll process for +4000 employees, ensuring compliance with local and corporate regulations.

• Team Leadership

Supervise and mentor the payroll team, providing training and support to ensure high performance, adherence to best practices and efficiency gains.

• Reporting and payment

Generate and analyze payroll reports, addressing discrepancies and providing insights to management.

• Compliance

Keep updated with payroll regulations and compliance requirements, implementing necessary changes to policies and procedures, processes and systems;
Responsible for statutory reporting

• System Management

Manage payroll software and systems, ensuring data accuracy and efficiency in payroll processing.

• Collaboration

Work closely with Operations, HR, Finance and other departments to resolve payroll-related inquiries and enhance overall processes.

• Audit Preparation

Assist internal and external audits, ensuring all payroll documentation accuracy and completion.

• Employee support

Address payroll-related inquiries from employees, providing timely and accurate responses.

Tp is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.

We have 420,000 interaction experts across nearly 170 countries, speaking 265 languages and dialects to better serve you.

Tp Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,200 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecomm operators, gaming, tourism and others).