General Information
Country: Romania
State: Cluj
City: Cluj-Napoca
Office Location: B-dul. 21 Decembrie 1989, nr. 104 - - - - -
Date posted: 02-Jul-2026
Business Function: Sales
Position Type: Full-Time/Regular
Description
You’re energized by managing complex projects, building strong customer relationships, and coordinating cross-functional teams to deliver exceptional results.
You enjoy being the central point of contact who brings people, processes, and information together to keep projects moving forward and customers informed.
You’re motivated by solving problems, improving processes, and finding opportunities to create value while delivering an outstanding customer experience.
Helping You Thrive By:

• Offering competitive wages and benefits, that support your life both in and out of work
• Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
• Creating continuous learning opportunities to help you grow and upskill.
• Fostering a culture of inclusion where employees feel seen, heard and valued — and living it out every day.
• Empowering you to make a meaningful impact on people and the planet through your work and Steelcase’s ongoing commitment.
  

You’ll Supporting Meaningful Work By:

• Managing all operational aspects of customer projects from initial requirements and design coordination through quoting, order entry, logistics, and installation.
• Serving as the primary point of contact for customers, internal teams, dealers, and service providers to ensure successful project execution and an exceptional client experience.
• Coordinating end-to-end bid and quotation activities, including pricing, order management, product lead times, and third-party product requirements.
• Collaborating with sales, design, finance, pricing, logistics, and operations teams to align project deliverables and customer expectations.
• Providing product expertise and recommending solutions that balance customer needs, operational capabilities, and profitability goals.
• Monitoring project progress through reporting tools, KPI tracking, action plans, and project schedules to ensure timely delivery and operational excellence.
• Driving continuous improvement initiatives by analyzing outcomes, identifying efficiencies, and implementing process improvements that enhance customer satisfaction and business performance.
  

Minimum Qualifications:

• Bachelor’s degree in Business, Design, Marketing, Engineering, Architecture, Construction, or a related field, or equivalent relevant professional experience
• Fluent German language skills (C1 level or higher).
• Experience in a customer-facing environment such as project management, sales support, customer service, account management, operations, marketing, or related field.
• Experience managing multiple priorities, stakeholders, and deadlines in a fast-paced business environment.
• Strong stakeholder management and customer communication skills.
• Demonstrated financial acumen, including working with pricing, margins, discounts, quotations, or profitability-related decisions.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint
  

Desired Skills and Experience:

• Experience supporting B2B accounts and complex project environments.
• Familiarity with CRM, ERP, project management, or bid management tools such as Salesforce, SAP ERP, Concept Office, MS Project, or similar platform.
• Experience with reporting and analytics tools such as Excel, Power BI, Tableau, or similar solutions.
• Knowledge of design, space planning, furniture products, CAD tools, or related solution development.
• Experience developing project plans, process documentation, or continuous improvement initiatives.
• Strong analytical and problem-solving skills with a focus on operational excellence.
  

Benefits
We offer a package of fixed and flexible benefits (20,400 RON/year).
Flexible budget: vacation reimbursement (up to 7,500 RON/year), transport/fuel, meal tickets, private pension, gift & culture vouchers, sports discounts, and trainings.
Fixed benefits: 25–30 days annual leave, healthcare (Regina Maria), life insurance (up to 90,000 RON), health insurance (up to 8,000 RON/year), financial support, learning programs, office perks, and hybrid work.
Doing better for people and planet - when we do better, we help the world work better
Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.
Why People Choose to Work with Us:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at [email protected].   
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