Project Manager – eLearning
Type of Employment: Full-time, Hybrid – 3 days in office, 2 days remote
Reporting to: Division Team Leader
Experience Required: 2+ years in eLearning localisation project management
About Global Lingo – Our Values
Global Lingo is a fast-growing, Top 100 language solutions provider, delivering high-impact multilingual services to leading L&D clients worldwide. From student workbook translations to e-learning modules and instructor-led training guides, we help clients reach broader audiences and create lasting impact by bridging cultural and language gaps.
We pride ourselves on being a caring, open, and inclusive company that values quality, agility, and service excellence. Our culture blends professionalism with a strong sense of community. We're passionate about continuous personal and professional growth – for ourselves and our clients.
The Role
We are seeking an experienced and driven Project Manager to join our eLearning localisation team. In this role, you will manage localisation projects from quote to delivery, ensuring operational efficiency, high-quality outcomes, and exceptional client service.
Key Responsibilities
Project Management
Lead the end-to-end delivery of localisation projects across a wide range of learning and training formats, including:
Instructor-led training guides and participant manuals
Student workbooks and reference materials
Lesson plans and teaching aids
E-learning modules (Articulate Storyline, Articulate Rise, Adapt)
Online training platforms (text, subtitles, UI strings)
Interactive multimedia (animations, simulations, quizzes)
Corporate training courses
Voice-over and subtitle translation for instructional videos
Learning management system (LMS) content
Assessments, quizzes, and certification tests
Oversee and coordinate file preparation in collaboration with engineering teams.
Create and manage eLearning specific risk assessments, project scopes, timelines, and budgets.
Ensure alignment with client expectations and internal quality standards.
Client Relationship Management
Act as the main point of contact for assigned accounts.
Develop a deep understanding of client workflows, business needs, and market-specific nuances.
Provide guidance on best practices, localisation strategies, and technical file handling, specific to the Learning & Development space.
Technical & File Management
Coordinate the file preparation and localisation of InDesign and other Adobe suite documents.
Prepare course exports and coordinate localisation of courses created in authoring tools such as Articulate Rise, Articulate Storyline, Adapt.
Troubleshoot and QA complex files using localisation engineering knowledge.
Use CAT tools such as XTM Cloud and Phrase TMS, project management systems, and QA platforms effectively.
Education & Experience Requirements
2+ years of experience in localisation project management, specifically within eLearning.
Proven ability to manage complex, multi-market, multi-language projects.
Bachelor's degree in Languages, Translation, Linguistics, or a related field (or equivalent industry experience).
Experience working in a hybrid or global, multi-time-zone environment is a plus.
Success Criteria
You will be evaluated based on:
Delivering projects on time and within budget.
Achieving KPIs related to client satisfaction, project quality, and operational performance.
Demonstrating problem-solving and process improvement skills in fast-paced scenarios.
Leading and independently managing complex client accounts.
What You Bring
Exceptional project management skills with a proactive mindset.
Strong problem-solving abilities and confidence working under pressure.
Excellent prioritisation and decision-making skills.
Outstanding written and verbal communication skills.
High IT literacy and hands-on experience with CAT tools and project management systems.
Deep understanding of eLearning localisation workflows, terminology management, and QA processes.
A collaborative, adaptable approach and the ability to work effectively with international teams.
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