We are looking for a highly skilled Project Manager responsible for leading the delivery of complex e-commerce B2B and B2C platforms, ensuring delivery on time, within budget, and at the expected quality level, while maintaining excellent communication with internal and external stakeholders. A sound understanding of the software development process and a strong ability to coordinate technical teams, manage risks, and ensure effective customer alignment are essential for this role.

Key Responsibilities:

⏩ Project Management

• Lead and manage end-to-end software development and delivery of e-commerce platforms, including complex or strategic initiatives, ensuring delivery on time, within budget, and according to defined scope.
• Plan project lifecycle, create project plans, Gantt charts, budgets, risk registers, and maintain full documentation.
• Actively manage customer expectations, secure acceptance of deliverables and Change Requests.
• Ensure compliance with organizational project management standards and methodologies.
• Provide accurate and timely project status reports to stakeholders.

⏩ Requirements, Analysis & Documentation

• Gather and clarify requirements with clients and internal teams.
• Create project analyses, procedures, diagrams, and workflows.
• Ensure documentation quality and maintain an up-to-date repository according to company standards.

⏩ Resource & Task Management

• Plan and manage resources (people, equipment, time) to meet project objectives.
• Assign tasks to team members, monitor progress, and remove blockers.
• Coordinate cross-functional teams' development, QA, support, product, and external providers.

⏩ Quality Assurance & Testing

• Coordinate QA, UAT, and validation of deliverables before release.
• Oversee testing activities to ensure alignment with specifications and prevent defective deliveries.
• Manage issue/bug tracking and resolution.

⏩ Risk Management

• Identify, assess, and mitigate project risks and issues.
• Prepare mitigation plans, escalate critical problems, and manage risk budgets.
• Enhance the probability of positive outcomes and minimize project leakage.

⏩ Client & Stakeholder Management

• Build and maintain strong relationships with clients and internal stakeholders.
• Ensure customer satisfaction and identify new business opportunities.
• Participate in Steering Committees, kick-offs, sprint planning, and other governance meetings.

⏩ Implementation, Go-Live & Hypercare

• Coordinate implementation activities, data migration, training sessions, and customer onboarding.
• Supervise Go-Live and the Hypercare period, ensuring smooth operational handover to support teams.

⏩ Internal Support, Mentoring & Knowledge Sharing

• Support organizational initiatives and improvement projects.
• Provide mentoring and guidance to junior PMs or team members.
• Share knowledge to enhance project management capabilities across the organization.

Requirements:

Education

• Bachelor’s or master’s degree in information technology, Computer Science, Engineering, Management, or related fields.

Professional Experience

• 4+ years of experience in IT/E-commerce Project Management, including at least one complex project managed across its full lifecycle.
• Experience with software development, infrastructure, cloud, security, and cross-functional technical environments.
• Strong background in project management methodologies

Technical Knowledge

• Familiarity with tools such as Kayako, Jira, Confluence, MS Project, Figma, and other project/technical support tools.
• Understanding of quality assurance processes, UAT coordination, and technical documentation.

Soft Skills

• Strong leadership and team coordination abilities.
• Excellent communication, conflict management, and negotiation skills.
• Analytical thinking, problem solving, and the ability to work under pressure.
• Capacity to manage multiple projects simultaneously and prioritize effectively.

Language Skills

• English – Advanced level, fluent in spoken and written communication; able to create documentation and deliver presentations.

Benefits:

· Access to a private medical system

· We know it is important for you to expand your knowledge and to keep up with market trends in your field, so we have a variety of training courses (internal and external) you can attend – we support the training costs for you.

· Fun – every year we organize Team Building, Christmas Party and Kids Christmas Party.

· Work from home schedule in accordance with company guidelines.

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