Top 3 Reasons To Join UsLead and shape the QA function at the AI-native insurance platform of choice for the world's leading insurers100% remote, with a global, diverse teamOwn quality strategy for a fast-growing product suite, with a direct line to the Head of QA and real influence over how we buildAbout UsAt CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.We are a leading global no-code insurance platform for health, life, and P&CWe're the winner of the Insurtech of the Year in all of Asia and other awards globallyWe work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many moreWe're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the worldWe are fully funded and backed by reputable VC funds and strategic institutional investorsWe have a global presence in Asia, EMEA and the AmericasWe've grown our annualized revenue by over 30x since January 2021We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the worldWhat You Will DoStrategy, Process & GovernanceProvide full oversight of the testing lifecycle across multiple teams and projects, defining and enforcing QA processes and standardizing tools, environments, and test coverage organization-wideEstablish and continuously refine QA processes, procedures, and standards for testing products before they go to marketEnsure scalable test infrastructure, and extend our testing capability into advanced domains including performance, security, and compliance testingIdentify systemic quality gaps and cross-team risks, run trend analysis on quality metrics, and anticipate issues that could affect release stability or timelinesEvaluate and resolve organizational blockers in QA workflows, balancing trade-offs and delivery timelines while protecting stakeholder satisfactionDeliver executive-level QA insights — reports, dashboards, and strategic recommendations — to the Head of QA and cross-functional leadershipTeam LeadershipManage and mentor QA Leads and senior individual contributors, fostering career growth, succession planning, and technical leadership across the QA organizationDistribute workload, set goals for QA Leads and their teams, and conduct performance reviews across the functionDrive continuous performance evaluation and improvement of QA teams — resolving conflicts, supporting morale, and building a culture of ownership, accountability, and excellenceBe the advocate for Agile testing and quality across the business, building quality awareness at every stage of the product lifecycleExecution & Cross-Functional CollaborationOversee QA engineers and Leads testing our products and implementing automation across cross-functional teamsPartner closely with engineering, product, and business analysts to shape requirements and comprehensive testing strategiesParticipate in reviews of software requirements, design documents, and system architecture, ensuring testing requirements are addressed earlyManage and triage reported defects, and keep visibility over how features delivered by other teams interact across subsystemsContinuously improve and refactor our testing infrastructure and automated/regression frameworks to ensure reliability and scalabilityWhat We NeedExperience & LeadershipBachelor's degree in Computer Science, Engineering, or a related field8+ years of experience in software QA spanning both manual and automated testing of web and API applications, including at least 2+ years directly managing QA Leads, senior engineers, or a multi-team QA functionExperience in the insurance or a similarly regulated, complex industry is a strong plusProven track record establishing QA processes, tooling, and standards organization-wide, not just within a single teamExperience navigating executive-level reporting — comfortable turning quality metrics into insights and recommendations for senior leadershipTechnical DepthDeep understanding of software testing methodologies, tools, and processes across the full testing lifecycleExperience implementing and scaling automated testing frameworks in an agile environment, with deep understanding of BDD and GherkinHands-on familiarity with testing tools for JavaScript and .NET such as Jest, Mocha, JMeter, Cypress, Selenium, Puppeteer, NUnit, Cucumber, Telerik, Specflow, or similar, and how to integrate them with CIProficient with defect tracking and test management tooling, with strong experience setting up QA processes and running structured performance reviewsWorking knowledge of performance, security, and compliance testing domainsPractical experience building and rolling out AI-powered processes across teams or workflowsWhy You'll Love Working Here100% Remote Work15 Days of Annual LeaveAnnual Performance BonusRemote Work AllowanceAnniversary BonusHealth InsuranceStock Options after 6 monthsCompany Activities and EventsLearning and Development PlanCoverGo Company VideoBy submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo's Privacy Notice and you consent to the processing of your data as part of this application. Show more Show less