Our Company

GSD Solutions is an American high-touch, customer-focused, business transformation group, specializing in back-office process improvement, shared services, project management and strategic outsourcing. Our solutions transform organizations by increasing efficiency, effectiveness, and value realization. We deliver sustainable solutions on time and on budget through our dedicated, highly skilled team. The role is based in our Shared Service Center in Bucharest and it’s a fully remote type of work.

We are looking for one of our clients:

Quality Assurance Analyst – fully remote – working schedule 11 am – 8 pm

Role Overview

Under the direction of the PFS Manager, the Quality Assurance Analyst provides quality assurance to support the technical and professional competence of the PFS department. This position works with leadership to apply quality principles to the revenue management cycle. This includes understanding policies, key controls and production metrics as they apply to individual samples and to all available data.

Role Responsibilities

• Reviews/develops system reports to assist in monitoring department productivity, account receivable trends and payer issues.
• Performs monthly auditing employee audits to ensure compliance and identify training opportunities.
• Performs monthly system audits, to ensure compliance and fee schedules are verified.
• Collaborates with leadership to prioritize projects, based on risk evaluated through audit.
• Determines trends in employee production activity to establish benchmarks.
• Assists in implementation of production changes to support efficiencies and business initiatives.
• Performs and reviews data exception reports to ensure data is corrected and continuously validated.
• Ensures system libraries, constants and general configurations meet production and security requirements.
• Demonstrates a broad cross-functional knowledge of the department and of the company in order to evaluate best-practices.
• Researches causal factors and offers potential solutions of adverse trends.
• Presents findings and recommendations to leadership.
• Available for focused sample auditing for critical issue identification.
• Any other duties as assigned.
• Supports company Safety Management System activities.
• Complies with company HS&E policies and procedures.
• Understands and provides visible support of Destination Zero.

Requirements

• English - advanced.
• 2+ years auditing/QA experience.
• Longevity (Minimum of 3 yrs.) with previous employers.
• General - Highlighted qualities that would demonstrate their knowledge of.
• Strong communication skills
• Attention to detail/Accuracy
• Time management/Organization
• Problem solving

As a GSD Employee, You Will Enjoy

• Highly competitive salary package
• Rewards & Recognition bonuses
• Allowance via Benefits online
• Medical subscription
• A remote work environment

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