Your ResponsibilitiesCoordinate customer complaints using quality tools (8D, 5Why, Ishikawa, FMEA);Follow-up of the corrective actions established together with 8D team;Approve and coordinate sorting in customer locations;Monitor and maintain customer portals;Be responsible to make the Risk Assessment: impact levels to customer, plant, Business Unit and Corporate;Be responsible to initiate the Task Force Meetings based on assessed risk level;Be responsible to know and apply customer specific requirements;Monitor Customer Performance Rating / Score Card.Your QualificationsGraduate in automotive engineering, mechanical/ electrical engineering or equivalent education, ideally with additional business skills.Fluent English (written and spoken);Fluent German (written and spoken) is a plus;Knowledge of analysis tools ( e.g. OBD, FFA);3-5 years experience in automotive;Min 2 years experience in quality.Our OfferingIntegration program - we will make sure your integration into the team is as smooth as possibleThe 13th salary - December is the month of gratitude and appreciation, and we want to show it to you by offering the 13th salary, just in time for the winter holidaysMeal tickets with a value of 40 ron/working day;Canteen - take a break and enjoy a hot meal in our canteen. We offer you a daily subvention.Medical subscription and on-site medical office - you will benefit of a premium medical subscription through the Regina Maria network;Vacation days - we truly believe in long time partnership and that's why, starting with your 3rd year within the company, we offer you 1 more day of vacation according to your seniority in the companyDiscounts - you will have access to more than 2700 discounts through Benefit platformTrainings and certifications - your learning journey will include technical and soft skills trainings to be a pioneer in your fieldBookster - Are you a passionate reader? Then you can borrow your favorite books from the Bookster Library.Professional Development - we encourage our colleagues to grow inside our organization by accessing the available opportunities.Relocation package - if you are located outside of Brasov County and you want to move here, we provide a relocation bonus, paid with your first salary.Referral bonuses - Encourage your friends to join our electrified future and we will reward you with a bonusUnforeseen situations - we offer you additional vacation days in case of unfortunate eventsBirthday - We encourage you to celebrate your birthday with your loved ones by offering a paid extra day of vacation.We look forward to your application.Your ContactSchaeffler Motion Technologies Romania SRLGeorgiana-Eliza Ungureanu Show more Show less