Short company description

ALD Automotive & LeasePlan unveil Ayvens, our new global mobility brand which unites the two companies together under a single common brand. This new brand represents another strategic milestone in the company’s development to become the leading global sustainable mobility player.
With over 3.3 million vehicles managed across more than 44 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals.
At ALD Automotive | LeasePlan, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment, and collaboration. We aim to foster an organization that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
ALD Automotive | LeasePlan will rebrand to Ayvens across all 44 countries by 2025.

Requirements

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Ability to work under pressure in a fast-paced environment dealing with multiple stakeholders (different stakeholders per country and stream – e.g., invoice processing, payments etc)
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Experience working in a multi-lingual international organization (business, SSC, BPO)
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Experience with Microsoft Suite including Word, Excel, PowerPoint, and Outlook or comparable software applications.
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Demonstrated effective organization skills and attention to detail.
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Strong verbal and written communication skills in English
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Ability to use ERP and CRM systems

Responsibilities

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Directly supervises up to 18 employees in the Quotes&Orders Management Department. Carries out managerial responsibilities in accordance with the organization's policies and applicable laws.
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Closely working with the SME/BPA/BPO in ensuring the most efficient management of the daily operations.
Process and stakeholder management:
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Initiating and sustaining a culture of Lean within the team and encouraging best practices
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Supporting partner countries in accordance with what has been agreed.
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Create and publish monthly dashboards (KPIs, GAD controls, complaints, internal quality checks, internal controls, productivity, FTE, other metrics) as per the figures calculated by the SME/BPA/BPO or by Team Leader directly, as agreed with the direct manager.
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Ensure the calculation and the presentation of the KPIs accordingly to the MBO methodology.
Process development:
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Ensure availability both at Team Leader and Individual Contributor or SME/BPA level for Lean projects.
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Liaise with stakeholders to identify opportunities for additional scope to be transferred in the Centre.
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Running the transition of the new scope (as per the internal methodology) from the local entity to the Centre.
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Learning and Development
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Continuous development of knowledge and expertise in the AYSC QM department to ensure that the team achieves high quality results on all processes.
People management and coaching:
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Providing feedback, development plans, coaching team members, developing talents, organizing meetings that address the topic of the career plan with team members.
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Identifying training needs for the team and contacting the learning and development team to meet them.
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Continuous attempt to create a culture that promotes a high level of performance, including recognition of achievements.
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Conducting individual performance checks with team members to ensure that individual goals are achieved.

Other info

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As a member of our team, you will benefit from:
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25 days of annual leave;
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1 sick day/year;
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1 day off for your birthday;
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Family Private healthcare subscription at Sanador/Regina Maria ;
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Monthly budget in Benefit Platform;
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Holiday gifts for Easter, Christmas through Benefits Platform;
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Loyalty bonus at 3 and 5 years seniority in company;
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Special events bonus (marriage, child birth, other);
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Opportunities and trainings for ongoing professional growth and career advancement;
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Hybrid work setup - 3 days/week in the office (Timpuri noi metro station).
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Discounts for dental care from Edent clinic
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Massage in the office on Tuesday and Wednesday.