What you’ll do
•Travels to customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for solutions.
•Analyzes customers’ billing technology to understand their needs and recommend UPS products and services.
•Builds successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines.
•Presents solutions to customers to gain approval of proposals and move forward with the sales process.
•Visits customers to confirm their satisfaction with UPS products and services and to identify issues that need to be addressed.
•Meets with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.).
•Facilitates research of customer complaints (e.g., late deliveries, damages, billing questions, etc.) to determine appropriate resolution personnel.
•Discusses complaints with UPS personnel (e.g., business center managers, operations, billing, drivers, etc.) to determine corrective actions and resolutions.
•Suggests technology solutions or operations modifications to customers (e.g., later pick up times, etc.) to satisfy customer complaints.
•Follows-up with customers to ensure successful problem resolution.
•Shares customer problems with managers and operations teams to provide awareness on recurring customer issues.
Your Benefits
•Attractive monthly wage
•Sales incentive
•Social benefits such as Easter, Christmas and vacation bonuses
•Monthly meal vouchers of 45 Ron/ticket for each working day
•Allianz health insurance for you and for your family, if required
•Sports subscription
•Opportunities for further education and career advancement
•A secure job at the world's largest parcel delivery service
Is this the challenge you've been waiting for? Then apply now with your start date.
Our passion for logistics is driven by our passion for people. That's why we stand against discrimination and for equality - from the application process to everyday work.