What To Expect
As the Store Supervisor, you are a high-performing, energetic member of the leadership team in your market, reporting to the Country Lead in your country, and responsible for flawless execution of your location hitting all targets.
You have shown an aptitude and bias towards developing and guiding people to excel in their jobs.
You are a front line leader that gets involved in the day-to-day activities of your team, store operations, and dealing with customers. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You have a keen eye for operational details and the skills to drive changes and improvements in the team.
You can operate independently, but in close cooperation with the Sales and Delivery leadership in your country.
What You'll Do
Drive business performance & development: As a hands-on coach with strong business acumen you constantly seek improvement of performance. You drive, monitor and leverage KPI’s to ensure success, manage local operations and lead continuous development within your store. You spread awareness, create a sense of ownership, and inspire your entire team to reach our goalsChampion your team: As Store Manager you have the overall responsibility for the whole Store. You will lead, build, and develop our brilliant Sales & Delivery team. You recognize potential and are committed to continuously growing your peopleInspire first-class customer experiences: With a profound understanding of what a great customer journey looks like, you support the team in delivering excellence. You take on escalated customer cases and monitor trends to continuously improve our serviceLead through change: Tesla is an ever-changing, always fast-paced environment. We will challenge your ability as a leader every day, to support your team and deliver great results, no matter the change
What You'll Bring
A strong people leader, with proven background managing teams within Retail Sales and operations. You engage, energize, and promote an inclusive team environmentKnowledgeable performance management – you have in-depth knowledge of sales processes and leverage this to coach your team. You are experienced in managing performance on a team and individual levelEntrepreneurial and analytical mindset with great understanding of the local marketOperational and strategic in your leadership, while always remaining hands-onExperienced within change management, with the proven ability to lead and engage people through and beyond changeAbility to communicate effectively and respectfully. Fluent in English and RomanianA valid Driver’s license
, Tesla
Show more
Show less