EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a Salesforce Delivery Manager who will lead the successful delivery of Salesforce initiatives from planning through deployment. This role requires strong Salesforce expertise, excellent client-facing skills, and the ability to manage projects, teams, and stakeholders with clarity and confidence.

Responsibilities

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  Lead end-to-end delivery of Salesforce solutions, ensuring high quality and on-schedule implementation
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  Serve as the primary client contact throughout the project lifecycle, maintaining strong relationships and clear, consistent communication
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  Manage project resources, timelines, and budgets, ensuring efficiency, transparency, and alignment with delivery goals
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  Facilitate team and client meetings to gather requirements, track progress, and resolve blockers
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  Collaborate with Salesforce developers, architects, and technical teams to translate business needs into effective, scalable solutions
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  Identify and manage project risks and issues, coordinating with teams to resolve escalations and maintain project stability
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  Apply Salesforce best practices and project management methodologies across all client engagements
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  Oversee user acceptance testing (UAT) and conduct quality assurance checks to ensure solution integrity
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  Understand and guide architectural decisions across all phases of the Software Development Life Cycle (SDLC)
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  Establish and manage CI/CD processes within the Salesforce environment, with awareness of different strategies and their trade-offs
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  Support the full lifecycle from pre-sales to post-go-live, ensuring proposed solutions align with customer needs and expectations
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  Apply margin calculation and forecasting practices to support budget planning and resource management
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  Ensure teams follow coding standards, naming conventions, and best-practice development guidelines

Requirements

• At least 8 years of IT experience, including 3+ years of proven experience in a Delivery Manager role with strong Salesforce domain knowledge
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  Strong project management skills, preferably with Agile methodology experience
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  Ability to manage multiple projects simultaneously and meet tight deadlines
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  Proficiency with project management tools
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  Solid understanding of SDLC, CI/CD, and overall Salesforce ecosystem practices
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  Knowledge of margin calculation, budgeting, and team staffing principles
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  Basic understanding of coding standards and development best practices
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  Strong problem-solving and decision-making abilities
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  Excellent customer relationship and communication skills in English (both verbal and written, B2+ level)

Nice to have

• Salesforce certifications

We offer

• Full access to cutting-edge tools and technologies
• Competitive compensation depending on experience and skills
• All-around Social package: professional & soft skills training, medical & family care programs, sports
• Free English classes
• Unlimited access to LinkedIn learning solutions
• Continuous experience exchange with experts and professionals worldwide
• Friendly team and comfortable working environment
• Engineering, corporate, and social events within and outside the Company
• Flexible working schedule
• Opportunities for self-realization

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