About the Client:
Our client provides comprehensive operational support and a range of expert services to the world’s leading insurers, brokers, fleet managers and automotive manufacturers. 3,300 employees across ten countries deliver exceptional standards on a large scale for over 1,200 clients. The company helps the global insurance market to handle millions of claims each year in the most cost-effective and efficient ways possible.
The company is embarking on an exciting and challenging transformation program and our software solutions are a driving force behind this strategy using cloud computing and leading-edge design patterns.
Responsibilities:

• Collaborate with business stakeholders and product owners to elicit, analyze, and define requirements and solution approaches
• Work closely with development and QA teams to ensure solutions meet business and user needs
• Prepare functional specifications, user stories, acceptance criteria, and supporting artifacts (e.g., mockups)
• Facilitate discussions, planning sessions, and feature refinement activities
• Translate business needs into technical requirements and technical concepts into clear business language
• Analyze complex business problems and propose effective solution options
• Support decision-making by providing structured analysis and recommendations
• Contribute to continuous improvement of delivery processes and BA practices
• Take ownership of requirements throughout the delivery lifecycle as part of a Scrum team
  

Requirements:

• 5+ years of experience as a Business Analyst
• Experience working on customer-facing web or mobile applications
• Strong knowledge of business process analysis methodologies (BPMN, UML or similar)
• Experience working in Agile/Scrum software delivery environments
• Proven ability to write clear specifications, user stories, and acceptance criteria
• Experience with Azure DevOps or similar tools for backlog and sprint management
• Strong communication and stakeholder management skills
• Upper-Intermediate or Advanced English (B2–C1)
  

Nice to Have:

• Experience working with relational databases (e.g., PostgreSQL)
• Experience with Azure DevOps administration or advanced usage
  

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits
• not applicable for freelancers

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