Job title: Senior Project Manager

Reporting to: Division Team Leader

Location: Cluj-Napoca, (Hybrid – 3 days in office, 2 days remote)

Type of employment: Permanent, Full Time

Experience: 5+ years of project management experience

Global Lingo is a fast-growing, Top 100 language solutions provider, delivering high-impact multilingual services to leading LCD clients worldwide. From student workbook translations to e-learning modules and instructor-led training guides, we help clients reach broader audiences and create lasting impact by bridging cultural and language gaps.

We pride ourselves on being a caring, open, and inclusive company that values quality, agility, and service excellence. Our culture blends professionalism with a strong sense of community. We’re passionate about continuous personal and professional growth – for ourselves and our clients.

The Role

We are seeking an experienced and driven Senior Project Manager to join our localisation team. You will take ownership of key client accounts, while also supporting projects across other sectors as required.

In this role, you will manage complex localisation projects from quote to delivery, ensuring operational efficiency, high-quality outcomes, and exceptional client service. You will mentor junior colleagues, contribute to process improvements, and act as a strategic partner to our clients.

Key Responsibilities

Project Management

Lead the end-to-end delivery of localisation projects across a wide range of learning and training formats, including:

Instructor-led training guides and participant manuals

Student workbooks and reference materials

Lesson plans and teaching aids

E-learning modules (Articulate Storyline, Articulate Rise, Adapt)

Online training platforms (text, subtitles, UI strings)

Interactive multimedia (animations, simulations, quizzes)

Corporate training courses

Voice-over and subtitle translation for instructional videos

Learning management system (LMS) content

Assessments, quizzes, and certification tests

Oversee and coordinate file preparation in collaboration with engineering teams.

Create and manage eLearning specific risk assessments, project scopes, timelines, and budgets.

Ensure alignment with client expectations and internal quality standards.

Client Relationship Management

Act as the main point of contact for assigned accounts.

Develop a deep understanding of client workflows, business needs, and market- specific nuances.

Provide guidance on best practices, localisation strategies, and technical file handling, specific to the Learning C Development space.

Technical s File Management

Coordinate the file preparation and localisation of InDesign and other Adobe suite documents.

Prepare course exports and coordinate localisation of courses created in authoring tools such as Articulate Rise, Articulate Storyline, Adapt.

Troubleshoot and QA complex files using localisation engineering knowledge.

Use CAT tools such as XTM Cloud and Phrase TMS, project management systems, and QA platforms effectively.

Education s Experience Requirements

5+ years of experience in localisation project management, specifically within eLearning.

Proven ability to manage complex, multi-market, multi-language projects.

Bachelor’s degree in Languages, Translation, Linguistics, or a related field (or equivalent

industry experience).

Experience working in a hybrid or global, multi-time-zone environment is a plus.

Success Criteria

You will be evaluated based on:

Delivering projects on time and within budget.

Achieving KPIs related to client satisfaction, project quality, and operational performance.

Demonstrating problem-solving and process improvement skills in fast-paced scenarios.

Leading and independently managing complex client accounts.

Are you ready for a new challenge? Apply today!

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