Responsibilities

• Maintains full project ownership in delivering market research projects from commissioning to invoice.
• Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment.
• Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynata’s products and services.
• Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming, and Sales), and vendors (such as translators, etc.).
• Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner.
• Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.
• Communicate project updates and status in a responsive and consultative manner throughout project field.
• Share knowledge across internal functional teams.
• Ensures survey quality using current market research methodologies.
• Tracks and manages complex project budgets and timelines
• Takes on high visibility/complex projects and runs projects across multiple methodologies
• Mentors junior staff and assists in their growth
• Able to stand in for Team Lead when needed
• Other duties as assigned.
  

Experience

• At least 4 years of recent experience in quantitative online and digital market research experience, including competence in research and survey design, sampling, and consultation.
  

Knowledge & Skill

• Entry level for less complex professional roles not requiring a specific degree.
• Has developed knowledge of an extensive body of technical, support or administrative policies and procedures.
• Requires extensive training and experience to perform a wide variety of interrelated, multi-skilled or standard procedural assignments and resolve a wide range of moderately complex issues.
• Accomplished in implementing practical procedures or systems, which are moderately complex and require extended oversight
  

Dynata is the world’s largest first-party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific. Learn more at www.dynata.com.
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.
For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.
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