With more than 20 years of experience, Adecco is present in Europe, North America, Asia and Australia. The company delivers agile end-to-end solutions, including customized solutions, outsourcing projects, managed services, project services, professional staffing and consulting to more than 90 multinational companies.

We exist to pioneer Smart Industry and drive a more sustainable tomorrow. Our focus is on developing a diverse team of people who want to excel. We expect you to be ambitious. That’s why we'll entrust you with responsibility and encourage you to apply your learnings from one discipline to another, so we can innovate together and unlock new ways of working

.
If you hav

• e:Bachelor’s degr
• eeWritten and verbal fluency in Engli
• shOpen to shifts (including nights, holidays and weekend
• s)Experience in customer service delivery is an advanta
• geAnalytical mind, structured and logical thinki

ng
As a Service Analyst you will be responsible f

• or:
  Prompt escalation & notification of major network faults and customer fa
• ultsProfessionally utilizing GSD systems and procedures to monitor and maintain customer network availability & integ
• rityEnsure network faults and customer faults are resolved well within agreed proced
• uresAccurate & timely creation, updating and completion of all Trouble Tic
• ketsProvide prompt and regular feedback to customers in relation to on-going is
• suesTracking and directing the workflow of faults and planned ev

ents
We are offe

• ring:
  An excellent opportunity for a high start in your
• careerA chance to use and develop your language and technical skills and gain experience in an international envir
• onmentInitial technical tr
• ainingAdditional health coverage & other be

nefits
If you are interested in this opportunity then please click APPLY NOW or send your CV + letter of motivation to ioan.popa@mo

dis.com
All applications are strictly confidential, and we will contact only the candidates considered s

uitable.
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