Company overview

Schwarz IT is responsible for the entire digital infrastructure and all software solutions of the Schwarz Group. It is therefore responsible for the selection, provision and operation as well as further development of IT infrastructures, IT platforms and business applications. In order to optimally support the specialist departments in their business processes through IT solutions, Schwarz IT records the requirements of the specialist departments in consulting meetings and, together with them, develops professional and efficient IT solutions.

ServiceNow Tech Lead (m/f/d)

The Impact You Will Create

• You are responsible for the technical conception, creation of system designs and implementation of our internal customers' requirement
• You develop, troubleshoot and take ownership for IT solutions on our internal ServiceNow application suite used worldwide
• You coordinate and manage the development for the ITSM area of responsibility at solution level
• You define and develop processes and their integration into ServiceNow
• You provide strategic and operational advice to internal customers
• Implementation of interface and integration requirements is also one of your regular tasks

Experience and Skills You Will Need

• Professional experience in the area of ServiceNow implementation, administration, service portal and UI components (ITSM)
• Knowledge of JavaScript, XML, HTML, CSS, Angular JS, REST / SOAP is an advantage
• ServiceNow - Certified System Administrator
• You have knowledge of ITIL-based ITSM processes
• You have a strong team spirit
• You have a solution and process-oriented way of thinking and analytical strengths
• Good English, both written and spoken

Our Offer

• 25 days annual leave + 1 day annual leave after 5 years in the company
• Meal tickets
• Additional health insurance
• A good work life balance with flexible working time
• A pleasant and diverse environment with regular events, team buildings and stimulating activities
• A huge array of tools & technologies available on the spot and ready for a steady personal development
• Variety of opportunities with one of the strongest and largest retail companies in the world
• You will be part of an international team composed of people from different countries and backgrounds
• Onboarding and support/mentoring

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