About the Role

We’re looking for skilled ServiceNow Testers who want to grow into a ServiceNow Administrator (CSA) role. If you have a solid testing background, understand how platforms should behave, and you’re motivated to advance your ServiceNow expertise, this role is designed for you.

You’ll work hands‑on with ServiceNow testing activities—from functional validation to automated testing frameworks—supporting implementations, upgrades, and integrations. This is a great opportunity for someone who already knows ServiceNow at a practical level and wants to progress toward CSA and future admin responsibilities.

Responsibilities

• Execute manual and automated testing for ServiceNow platform features, customizations, and integrations.
• Validate workflows, business rules, forms, UI policies, catalog items, and platform behaviors.
• Work with developers and administrators to identify defects, verify fixes, and maintain platform stability.
• Use ServiceNow ATF (Automated Test Framework) to design, build, and maintain automated test suites.
• Participate in regression testing for releases, upgrades, and new platform functionalities.
• Contribute to test planning, test case creation, and documentation.
• Collaborate with cross‑functional teams (development, architecture, platform governance) to ensure quality delivery.
• Support continuous improvement of testing processes and platform quality standards.
• Gain exposure to ServiceNow admin activities as part of your career path toward CSA / Admin responsibilities.

Requirements

• 3-5 years of experience in software testing (manual or mixed manual + automation).
• Hands‑on experience with ServiceNow.
• Understanding of ServiceNow components: incidents, catalog items, workflows, UI components, data structures.
• Experience with test case design, test execution, defect tracking, and validation processes.
• Familiarity with automated testing (ATF or other frameworks).
• Strong analytical mindset and attention to detail.
• Good understanding of QA processes, SDLC, and agile delivery.
• Motivation to grow into a ServiceNow Administrator/Developer role.
• Strong communication skills in English.

Nice to Have

• ServiceNow CSA certification (major advantage) or work in progress.
• Experience with Automated Test Framework (ATF).
• Exposure to AI‑driven testing tools or AI‑based validation workflows.
• Familiarity with SAP, SAP integrations, or related ecosystem.
• Understanding of workflows, CMDB, or ITSM processes.
• Background in automation testing tools (Selenium, Cypress, Playwright, etc.).
• Experience in enterprise‑scale testing or platform administration.

What We Offer

• Fully remote, long-term stable role.
• Clear professional path toward ServiceNow CSA / Administrator.
• Access to ServiceNow learning paths, certifications, and training programs.
• Flexible benefits package tailored to your needs.
• Collaboration with international teams and exposure to large‑scale ServiceNow environments.
• Medical insurance, coaching programs, and well-being support.
• Opportunity to work on enterprise-grade ServiceNow implementations, enhancements, and testing frameworks.

About Us

We are a global technology and services organization focused on helping enterprise and public-sector customers design, implement, and operate complex IT environments. Our teams work across service management, engineering, and digital platforms—delivering high-quality outcomes and long-term value.

We encourage growth, curiosity, and continuous improvement, offering our colleagues the space to advance their skills and make meaningful impact in every project.

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