Storage L2 Administrator (System Administrator) – Band B2

Experience

3–5 Years

Education

BE / Diploma

Primary Skills

• NetApp Storage Administration (SAN/NAS)
• Dell EMC Storage Administration (SAN/NAS)

Secondary Skills

• IBM Storage
• Hitachi Storage
• HP Storage
• AIX/Linux Administration

Role Overview

We are seeking a Storage L2 Administrator to support enterprise storage environments in a 24x7 production setup. The ideal candidate should have hands-on experience with Dell EMC and NetApp storage technologies, SAN/NAS administration, storage provisioning, performance monitoring, troubleshooting, and disaster recovery operations.

Key Responsibilities

• Perform L2 Storage Administration activities.
• Manage Dell EMC and NetApp storage environments.
• Monitor storage systems, capacity, performance, and alerts.
• Create, modify, and decommission Volumes and LUNs.
• Configure LUN masking, mapping, zoning, and SAN fabrics.
• Troubleshoot storage, SAN, NAS, Cisco, and Brocade switch issues.
• Perform storage provisioning and capacity management.
• Handle incident, problem, and change management activities.
• Investigate and resolve Remedy tickets.
• Generate capacity and performance reports.
• Perform AIX/Linux administration and account management.
• Support disaster recovery and backup operations.
• Maintain technical documentation and operational procedures.
• Ensure SLA compliance and provide 24x7 production support.

Technical Skills Required

Storage Administration

• Strong experience with SAN and NAS environments.
• Dell EMC and NetApp Storage Administration.
• Storage provisioning and capacity management.
• RAID, Mirroring, Disk Groups, Pools, and Performance Tuning.
• Storage monitoring, troubleshooting, and preventive maintenance.
• Storage upgrades, patches, and decommissioning.

SAN & Fabric Management

• LUN Creation, Expansion, Masking, Mapping, and Decommissioning.
• Fibre Channel (FC) Configuration.
• SAN Fabric Administration.
• Cisco and Brocade Switch Management.
• Zoning and Zone Set Configuration.

Systems Administration

• AIX/Linux Administration.
• SSH-Based Remote Console Operations.
• TCP/IP Networking.
• Disaster Recovery Management.
• Backup and Restore Operations.

Additional Skills

• Storage KPI and Capacity Reporting.
• Vendor Coordination for Hardware Break-Fix.
• Documentation and Change Management.
• Strong Troubleshooting and Analytical Skills.
• Excellent Communication Skills.

Preferred Certifications

• NetApp Certification
• Dell EMC Storage Certification
• Cisco Certification (Preferred)

Key Competencies

• SAN/NAS Administration
• Dell EMC Storage
• NetApp Storage
• Cisco & Brocade Switches
• AIX/Linux Administration
• Storage Troubleshooting
• Disaster Recovery
• Capacity Planning
• Production Support Operations
• Incident & Problem Management

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