Fais Group of Companies has been active in retail/wholesale clothing, footwear, and accessories for over 40 years, dominating the Greek market and expanding its operations in Bulgaria, Romania, Cyprus, Czechia and Slovakia.
Businesses have further expanded ever since, to now include the distribution of luxury, sports, casual wear, footwear, accessories, and cosmetics, bringing strong and innovative brands to consumers.
As part of our continuous growth, we are currently seeking to recruit for our new store in Cluj – Romania :
Store Manager
Description
We are looking for a result driven retail Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.
Core Responsibilities

• Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
• Ensure high levels of customers satisfaction through excellent service.
• Follow up on sales goals and KPIs through coaching and guiding store employees to achieve their best.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, etc.
• Conduct annual performance appraisals to assess training needs.
• Deal with all issues that arise from employees or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance.
  

What We Require

• Proven successful experience as a retail Store Manager.
• Powerful leading skills and business orientation.
• Customer management skills.
• Strong organizational skills.
• Good communication and interpersonal skills.
• Sound knowledge of English in both written and verbal.
  

What We Offer

• Competitive salary according to skills and experience.
• Additional monthly performance-related bonus scheme.
• Opportunity for career development.
• On-going training.
• Discount on our products as well as on other brands of the Fais Group.
• A pleasant and friendly working environment.

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