Job Purpose
The Surveillance Operator is responsible for ensuring the security, fairness, and integrity of ARRISE’s operations. Through real-time monitoring, data analysis, and close coordination with cross-functional teams, the Surveillance Operator plays a vital role in detecting irregularities, minimizing fraud, and upholding the integrity of our gaming platform.
Key Responsibilities

• Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
• Ensure the security, compliance, and fairness of gaming tables and technical equipment.
• Identify suspicious betting patterns and escalate issues per internal protocols.
• Gather and consolidate surveillance data for deeper risk analysis.
• Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
• Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
• Maintain confidentiality and adhere to the highest standards of professional integrity.
• Communicate clearly with internal departments and external partners.
• Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
• Document irregularities, suspicious behavior, and operational concerns with accuracy.
  

Requirements

• Recent graduate or final-year student in technical or analytical fields (e.g., computer science, engineering, business).
• Strong understanding of online gaming operations, especially Live Casino products.
• Willingness to work 9-hour shifts, including nights and weekends, within a 24/7 operation.
• Excellent attention to detail and analytical thinking.
• Effective time management and task prioritization under pressure.
• Strong ethical standards and professional integrity.
• Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
• Excellent English communication skills, both written and spoken.
  

Nice to Have

• Fluency in an additional language such as Serbian, Bulgarian, Spanish, German, or Portuguese.
• Familiarity with surveillance tools or security systems.
• Knowledge of data management or visualization tools (e.g., SQL, Tableau).
• Prior internship or academic projects in surveillance, security, or risk-related fields.
  

Benefits:

• Competitive Salary with high performance-based bonuses.
• Paid Training to ensure you are well-versed in the company’s quality standards and procedures.
• Perks: Access to a variety of employee benefits, including gym membership and private health care.
  

Perks:

• Free daily meals.
• Gym benefit after 6 months.
• Shift allowances (100% for legal holidays, 25% for night shifts, 10% for weekend shifts).
• Private health care insurance.
• “Refer a Friend” Bonus.
• Career Development: Growth opportunities within an international tech company.
  

Ready to Elevate Your Career? Join ARRISE Today!
About Us
ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver.
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