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• Implementation of projects requiring IT components – applications, modules, information systems.
• Analysis of business stakeholder requirements to create technical specifications .
• Responsible for writing technical and functional documentation.
• Communicating and supporting technical requirements to internal (RO) and external (EN) partners based on a standardized request submission process.
• Validation of technical solutions proposed by internal/external partners through Functional Specification Documents, aiming for optimal integration between various elements: applications, infrastructure, data, business processes, business organization, IT organization.
• Providing support during the project lifecycle and post-implementation (writing technical test scenarios, doing together with business UAT, UAT signoff).
• Supporting the “Change Management” process (communication, organizational transformation, move to production, hyper care).
• Providing Level 2 support for applications and systems under responsibility, supporting Level 1 teams and contributing to the optimization of repetitive processes.
• Identifying and proposing ways to optimize processes and technical solutions.
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