About Goodyear
We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters
As a TaaS Control Tower Analyst with German, you help keep Goodyear’s connected fleets running smoothly. By monitoring alerts, coordinating services, and supporting daily operations, you ensure efficient workflows, quality service, and a strong customer experience.
What You’ll Do

• Monitor fleet alerts and service workflows within the GMC platform
• Coordinate with fleets and service partners to ensure timely actions
• Approve or reject service jobs based on data accuracy and requests
• Plan and confirm vehicle availability for scheduled interventions
• Track, follow up, and resolve delayed or incomplete service jobs
• Arrange breakdown and roadside assistance with internal/external teams
• Provide L1 technical support and remote diagnostics for telematics units