We are looking for a Team Leader in IT Technology Services category.

We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development.

Our ambition is to strengthen the existing highly experienced team to provide the best in industry support to our growing client base.

Role Purpose

The primary purpose is to deliver value-add sourcing services to clients in a structured, professional and consistent manner.

Responsibilities

We are currently seeking a Team Leader to join the IT Technology Category. The IT Teamlead needs to be a dynamic, highly client-focused individual with proven experience within IT Category.

Main responsibilities will include:

1. Leadership & People Management

• Ability to coach, mentor, and develop team members.
• Strong interpersonal skills to foster collaboration and resolve conflicts.
• Cultural sensitivity and value alignment for global teams.

1. Strategic Thinking

• Align team objectives with organizational goals.
• Drive category strategies and sourcing initiatives (for procurement/IT contexts)

1. Technical & Domain Expertise

• Solid understanding of relevant technical areas (e.g., IT infrastructure, software development, or sourcing processes).
• Ability to troubleshoot complex issues and guide technical decisions.

1. Communication Skills

• Clear and effective communication with stakeholders and team members.
• Ability to present updates, negotiate with vendors, and manage escalations.

1. Organizational & Planning Skills

• Competence in project management, resource allocation, and workload balancing.
• Familiarity with tools for tracking KPIs and progress.

1. Adaptability & Problem-Solving

• Ability to handle dynamic environments and unexpected challenges.
• Proactive in removing barriers and securing resources for the team.

Preferred Qualifications

• Education: Bachelor’s or Master’s in Business or IT, Engineering, Business, or related field.
• Certifications: PMP, ITIL, or equivalent for project and service management.
• Experience: Prior leadership experience in similar roles (IT, sourcing, or technical teams)
• Positive energy and engagement (“can-do” attitude).
• Reliability and ownership of results.

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