Adecco is recruiting on behalf of our client, a global leader in fire and security solutions, for a OtC Team leader position.

The AR Team Leader manages the Accounts Receivable function, including billing, collections, and cash application. The role ensures efficient cash flow management and strong customer relationships, particularly for French-speaking clients.

Responsibilities

- Oversee invoicing, collections, dispute management, and cash allocation

- Ensure timely and accurate billing processes

- Monitor aging reports and drive reduction of overdue receivables

- Manage customer accounts and resolve payment disputes

- Collaborate with sales and customer service teams to improve collections

- Ensure compliance with credit policies and internal controls

- Support cash forecasting and reporting

- Drive continuous improvement and digitalization initiatives

a) Managerial skills:

- Lead and develop AR team members

- Monitor KPIs such as DSO (Days Sales Outstanding) and collection effectiveness

- Provide coaching and performance management

- Ensure workload balancing and process efficiency

b) Technical Skills :

- Understanding of OtC and accounting principles

- Proficiency in MS Office tools, particularly Excel (intermediate level)

- Working with OtC systems of engagement ( HighRadius, SideTrade, Stuut etc) is a plus

- ERP experience (JDE / Oracle preferred)

- Leverage data analytics to improve decision-making

- Drive standardization and process simplification

c) Soft Skills :

- Detail-oriented attention to detail, accuracy, and rigor

- Reliability and strict adherence to procedures and deadlines

- Good service mindset and internal customer orientation

- Ability to work effectively within a multicultural team environment

- Clear, professional, and constructive communication

- Proactivity, adaptability, and ability to manage priorities

- Respect for confidentiality and Group ethical standards

Candidate Profile

- Bachelor’s degree in Finance, Accounting, or related field preferred

- 4–6 years of AR / Order-to-Cash experience

- Prior supervisory experience

- Strong understanding of credit control and collections strategies

- ERP knowledge (JDE / Oracle preferred)

- Fluent in French and English

- Excellent negotiation and communication skills

⭐ Preferred

- Experience in capability centers / BPO environment

- Exposure to international customers and multi-currency environments

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