Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
Role Overview:
As a Technical Program Manager, you’ll be at the heart of bringing Wonderful to life for enterprise customers. You’ll turn ambitious AI visions into operational reality - leading complex implementations, managing cross-functional alignment, and ensuring every launch delivers measurable impact.

• Own and lead the delivery of Wonderful to enterprise customers
• Scope and define requirements, success metrics and integration plans for complex POCs and onboardings
• Lead platform implementation, integrations, and agent refinement to drive successful production launches
• Coordinate across Product, Engineering, and Client teams to align on deliverables, timelines & SLAs\
• Monitor and analyze AI agents performance in production
• Identify and develop new AI use-cases with customers to expand impact and adoption rates.
  

Requirements:

• 2-5 years of experience as a Technical Program Manager; or ~4 years experience in a top-tier consulting firm, investment bank, or fast-growing startup
• Fluent in English, written & spoken and in ([target language]
• Strong project-management and communication skills
• Comfortable working with APIs, data flows, and change-management processes
• Proactive, hands-on attitude and a passion for AI
• B.Sc. in Computer Science (or a related technical field)
• Engineering background - a big plus.
• Experience in a startup in a Hyper-growth stage - a big Plus

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