YOUR NEXT CHALLENGE Responsibilities: 1. Portfolio Development & Relationship Building Conduct proactive outreach to review client satisfaction, solution usage, and evolving needs. Build rapport with decision-makers to become their go-to advisor on benefit usage and platform value. Reinforce the value of existing benefits through regular client contact and practical guidance. 2. Engagement Optimization & Education Educate clients on employee usage behaviors and best practices to improve adoption. Proactively support re-onboarding, feature activation, or communication initiatives. 3. Upsell & Expansion Opportunity Management Identify upsell opportunities based on company growth, new needs. Prepare and pitch simple commercial upgrades aligned with budget and need. Track and convert opportunities using Salesforce. 4. CRM & Insight Sharing Maintain accurate records of client status, usage patterns, and opportunity stage in Salesforce. Share market insights and product feedback with Sales and Product teams.
YOU ARE A MATCH IF:
Education: Bachelor's degree in Business, Marketing, HR, or related field.
Work Experience: 1-3 years in B2B account management, Telesales or retention roles.
Skills & Certifications:
* Strong consultative sales, negotiation, and communication skills.
* Experience using CRM tools for pipeline and opportunity management;
* Salesforce knowledge is preferred.
* Good organizational skills and ability to manage multiple commercial activities simultaneously.
* Strong virtual and in-person communication capabilities.
* Proficiency in Microsoft 365 tools.
* Knowledge of full-cycle sales methodologies is considered an advantage.
* Languages: Fluency in English is preferred.
* Working Conditions: Hybrid working environment depending on local policies.
* Collaboration with local business teams and relevant regional or global stakeholders.
Competencies: Client Relationship Management, Consultative Upselling CRM Accuracy & Pipeline Discipline Employee Engagement Insight.
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.