Trust & Safety Specialist (Content Moderation & QA)

Location: Romania，Bucharest

Dates: Present

• Review and moderate user-generated content (videos, images, text) to ensure compliance with platform policies and community guidelines
• Perform quality checks (QA) on moderation decisions to ensure consistency and accuracy across the team
• Conduct daily quality evaluations and provide structured feedback to improve moderation performance
• Identify trends and recurring issues through root cause analysis (RCA) and escalate findings to relevant stakeholders
• Support data labeling and annotation tasks to improve machine learning model performance
• Participate in calibration sessions to align on policy interpretation and decision standards
• Monitor key performance indicators (KPIs) such as accuracy, productivity, and turnaround time
• Collaborate with cross-functional teams (Operations, Policy, Product) to resolve content-related issues and improve workflows
• Assist in process improvements and optimization initiatives to enhance efficiency and quality

Points to note：

Candidates who have been contacted previously should note that they cannot be recommended again.

You must hold a valid work visa.

The role involves handling sensitive information.

100% on-site.

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