Responsibilities
- Provide prompt and high-quality support to VIP clients via chat, email, and phone;
- Respond to inquiries and assist with registration, bonuses, games, and technical issues;
- Handle questions related to withdrawals and account verification;
- Resolve complaints while ensuring a positive client experience;
- Collaborate with other departments to quickly resolve complex issues;
- Provide information about current promotions, bonuses, and offers;
- Maintain accurate records of client requests and identify recurring issues.
What We Offer
- Work in a growing online casino project with a friendly and supportive team;
- Competitive salary package and performance bonuses;
- Official employment contract with full social benefits;
- Private medical subscription;
- Meal tickets;
- Flexible work arrangements, including the option to work from home;
- Complimentary fresh fruit and healthy snacks at the office;
- Opportunities for career growth and professional development;
- Team events, workshops, and a dynamic, engaging work environment.
Interested? You can submit your CV at [email protected]
Prin transmiterea CV-ului dumneavoastră confirmați că ați luat la cunoștință faptul că societatea DEEP GAMES S.R.L. va prelucra datele dumneavoastră cu caracter personal în scopul desfășurării procesului de recrutare pentru poziția pentru care aplicați, în conformitate cu prevederile Regulamentului (UE) 2016/679 privind protecția datelor cu caracter personal (GDPR).
Datele vor fi utilizate exclusiv pentru evaluarea candidaturii și vor fi accesate doar de persoanele implicate în procesul de recrutare. În conformitate cu GDPR, beneficiați de drepturile prevăzute de legislația aplicabilă privind protecția datelor cu caracter personal. Pentru exercitarea acestora ne puteți contacta la: [email protected]