We are looking for a skilled professional to help and guide our international customers to run their mission-critical business processes using our cutting-edge cloud logistics platform Platbricks.
Key Responsibilities

• Support customers with warehouse management processes
• During go live periods, work in shifts or stand-by for shifts
• Analysis of incoming service requests and incidents of our international customers as well as solving or developing solution proposals
• Responsibility for change requests, depending on size, together with a dedicated project team
• Contributing to the further development of the software solution
• Building up domain and application know-how
• Understanding and application of customer-specific logistics processes, also in the context of process and function tests in customer projects
• Support of integration tests by the customer
• Monitoring and diagnosis of interfaces from and to other applications
• Creation and maintenance of documentation
• Close cooperation with 1st level support and 3rd level support
• Tool Stack
• Atlassian Jira Service Management
• Atlassian Confluence
• Azure DevOps
• Microsoft Word, Excel, PowerPoint
  

Atlassian Jira SoftwareRequirements

• Confidence with Tool Stack (see above)
• Technical understanding, analytical thinking and the ability to learn complex technologies on the job
• Know-how in the logistics sector (including transport, logistics service providers, supply chain management, inventory management,)
• Requirement Engineering
• Fluent English language skills
  

What we offer:
We believe in a supportive and rewarding work environment for our employees.
Compensation And Benefits

• Highly competitive salary.
• Bi-annual bonus based on seniority within the company.
• Meal tickets and various gift vouchers.
• Strong benefits list, including a brand new office, private medical insurance, and 24 vacation days plus a free birthday leave and many more.
  

Career Growth and Team Environment:

• Certified training possibilities and the opportunity to grow within the Arvato Systems Global Delivery framework.
• Interesting projects and solutions for both the Bertelsmann Group and international external customers.
• A committed and helpful team with a "WE" feeling, promoting a friendly, multicultural, and cooperative environment.
• The possibility to work in mutual trust and to be creative, with the freedom to improve working flows through self-initiative.
  

Arvato Systems is an international IT specialist that supports major companies in Digital Transformation. We stand for strong industry knowledge, in-depth technology expertise and a clear focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support. As part of Bertelsmann, we are built on the solid foundations of a German global corporation. At the same time, we rely on our strong strategic partner network with top international players such as AWS, Google, Microsoft and SAP. We make the digital world easier, more efficient and more secure and our customers more successful. We Empower Digital Leaders.
Today, Arvato Systems Romania has around 160 employees working in an innovative environment and will constantly grow in upcoming years due to many interesting projects and development areas. Does this sound like your dream job? Then apply here - we look forward to your application, also and especially if you can contribute to the diversity of our company!
Received application information is treated as highly confidential and will only be used for recruitment process of this position. Data submitted will be secured and processed only for the purpose of recruitment and shall be deleted after its conclusion.
For more information, please click here .
Unternehmen: Arvato Systems IT SRL
Land: Romania
Region: Braşov
Stadt: Brasov
Postleitzahl: 500446
Job ID: 285041
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