1606 Locuri de Munca Technical support engineer - Joburi Technical support engineer

Candidatul ideal • Graduate in Computer Science or related field;• Minimum 2 years experience in software technical support, software projects implementation or software development will be a plus;• Open minded, fast learner, open to new technologies;• Good verbal and written skills in English; French/German/Italian or Spanish knowledge is considered an advantage;• Good communication skills;• Organized person, able to adapt to different tasks and to focus on the project’s schedule and objectives;• Experience working with relational databases and sound SQL knowledge;• Basic knowledge on Internet protocols and computer networking technologies;• The experience in call accounting for telecom is a valuable asset.Descrierea jobului • Understand business requirements and implement them into MIND's software;• Provide training and consultancy to our Customers;• Work closely with our Customers’ staff, R&D, testing and other departments in order to resolve highly complex technical issues;• Be

Descrierea jobului If you are a professional looking for an opportunity to grow, Emerson has an appealing role for you! Based in Cluj, you will be primarily responsible for the technical support by creating technical quotes for the special solutions that we can provide to our customers. You will be working close with our product engineering and specialists, to understand the possible solutions and quote them by respecting the quality and service level standards. You need to develop and sound knowledge of the products assigned to you and be connected to our internal customers to provide best in class technical support.IN THIS ROLE YOU WILL:* Offer pre-sales technical support, by providing special quotes for the different buyouts that can be part of our technical solutions* Review, analyze and offer suitable solutions to the technical queries;* Stay connected to the product engineers and internal customers to be able to understand the full picture and provide the right solution* Manage p

Candidatul ideal Now, we have a job opportunity for a Technical Support Engineer with a Spanish role in our team. You will support customers’ inquiries related to product pre-sales & post-sales, service inquiries and other requests within the defined Zone or Countries.The role will require close coordination with key internal stakeholders to ensure customer inquiries, requests or complaints are managed professionally and in a timely manner. What are we looking for: Education: Bachelor’s degree in Electrical Engineering(preferred) or equivalent; Experience: Minimum 3 years of Technical Support experience in a call center environment desirable or 2 years of experience in the field commissioning/Service projects (on-site services etc); Fluency is required in English and SPANISH ( C1 level). Knowledge on the electrical systems and general electronics Good networking and computer knowledge Able to work in a multicultural environment with regional responsibilities. Strong verbal and written

Candidatul ideal The ChallengeWe are looking for someone with experience supporting Email and/or Cloud-Based technologies, who is customer focused with a passion for providing an award-winning technical support experience. Excellent customer service is one of the core values of our company and what our customers have come to expect and love about our service.If you are technically savvy, customer focused, and have outstanding communication skills, then you might be the right person to join our team.About YouMust Have:At least 1 year of work experience in technical support/helpdesk/IT support;Strong problem solving skill set;Empathetic approach to troubleshooting and customer service;English advanced level, both written and spoken;Reliable with teamwork spirit you take ownership and youre ready to help whenever needed;Smart and proactive take initiative, document yourself and ask questions;Strong listening skills and analytic abilities;A demonstrated ability to remain calm and effective

Skywind Group is a privately held entertainment technology solutions provider. Since our establishment in 2012, we have been growing steadily alongside our partners and customers, proud to witness their own headway augmented by our products. We shape the future of our industry with world-class games, back-office and content management systems, hosting solutions, infrastructure, proprietary deep learning engine as well as a revolutionary user retention suite of products. Join us today and be a part of our rapidly growing team of more than 600 professionals spanning 8 R&D centers across Romania, Ukraine, Belarus, Cyprus, the Philippines, Australia, etc. For Romania one of the most well know award winning products is: Princess Casino. Responsibilities: Ability to handle big amount of requests in given amount of time, with high quality and precision. Work with various monitoring systems, assist in the detection of issues. Following existing processes, and effectively execute them in pr

Candidatul ideal We are looking for an Technical Support Engineer for one of our partners in Bucharest and Sibiu, a global partner for digital transformation.Expectations: At least 2-4 years’ experience in a technical support environment; Experience in Unix/Windows server administration; Experience in storage, virtualization, backups is beneficial (vCenter and VM); Knowledge of Networking concepts; Excellent English level as well as German/ Italian/ French; Great analytical & troubleshooting skills; Good knowledge on ITIL v3 Foundation and CCNA, MCSE or RHCE certification would be beneficial.Descrierea jobului Main responsabilities: Carry out advanced level of troubleshooting on operating system issues, network availability and reachability; Provide accurate and creative solutions that meet pre-defined quality measures; Receive and record client enquiries and process relevant documentation; Work in a 24/7 environment, on a rotational shift pattern basis to meet client expectations (fle

Candidatul ideal · No tiene que ser “Superman” o “Wonder Woman”: queremos seres humanos, aunque es cierto que valoramos que sea capaz de realizar múltiples tareas y pueda comunicarse con nuestros clientes a través de chat o correo electrónico y, a veces, por teléfono.No tiene que saber todas las lenguas del mundo, pero debe tener un nivel fluido para aquellas a las que se presenta.Valoramos la iniciativa, dedicación y nos encanta ver a nuestros empleados implicados en sus proyectos. Descrierea jobului Como ya hemos mencionado, somos una buena compañía que valora a sus empleados.Por lo tanto, tu misión es ser tú mismo, apasionado por una lengua extranjera en la que seas un experto, interesado en un trabajo a largo plazo y en adaptarte a un grupo de gente joven y llena de energía que disfruta tanto de comer pizza y helado en la oficina como de trabajar de forma responsable.Además, no te tiraremos a la piscina de golpe. Te guiaremos desde el primer momento y te apoyaremos hasta que sepas

Candidatul ideal Atentie la detalii si acuratete in activitateCapacitate de organizare si planificare pe prioritati, dorinta de autoperfectionare, initiativaComunicare eficientaCunoasterea rolului documentelor comerciale si non comercialeAbilitati in intelegerea si folosirea sistemelor de gestiune integrateAtitudine orientata spre client (extern si intern)Disponibilitate in a lucra in paralel cu informatii diferiteStudii universitarePC: Microsoft Office (Word, Excel), Outlook, Sistem de gestiune integratDescrierea jobului Actualizarea de date in sistem (clienti noi, actualizare date clienti vechi, completare fise clienti)Verificarea si procesarea comenzilorTransmiterea catre departamentele relevante a informatiilor necesare finalizarii comenzilorEmiterea si gestionarea documentelor specifice (avize, facturi)Verificarea comenzilor livrate si rezolvarea eventualelor problemele aparuteVerificarea, clasarea si arhivarea documentelor clientilor in conformitate cu procedurile interne ale com

Candidatul ideal Ce căutămNe căutăm noi colegi prietenoși și energici cărora le place:- să îi ajute pe ceilalți, cu zâmbetul pe buze;- să fie atenți la micile detalii și să știe că acestea fac diferența;- să vorbească la telefon și să relaționeze cu usurință;- să lucreze într-o echipă dinamică și să se implice în toate situațiile;- să fie pasionați de social media.Descrierea jobului Ce trebuie să faci- să preiei apelurile/mesajele din chat/mail-urile din partea clienților și să le oferi informații despre serviciile și produsele Klap;- să înregistrezi solicitările și sesizările formulate de către clienți;- să efectuezi confirmări ale comenzilor venite în cadrul magazinului online;- să identifici și să oferi soluții adaptate nevoilor pe care le au clienții Klap.Ce te va ajuta să ai succes- Abilități foarte bune de negociere și comunicare în limba română;- Cunoștințe de operare PC: MS Office (Word, Excel, Power Point);- Studii medii finalizate cu diplomă de bacalaureat;- Cunoștințe medii

Candidatul ideal Expectations: Min. 2 year college degree or 3 years’ experience in a position requiring direct contact with customers Excellent mandatory German language (written & spoken) and also English language Analytical thinking Ability to partner with internal team members to understand customer problems and think of solutions to resolve Knowledge of order processing and data base maintenance Proven ability to handle difficult customer situations Confident in Microsoft Office (Word, Excel, PowerPoint)Desirable: Knowledge of textile manufacturing processes Experience using SAP Proficient in spreadsheet analysisDescrierea jobului Job description:Accounts/Customer Receive and process customer orders promptly, accurately along with checking all details associated with the order and the system Follow up with customers and communicate customers’ needs to Sales, Logistics, Production, Quality and Accounting Monitor open orders and advise customer/sales of any problems or changes in or

Candidatul ideal - Experienta 2 ani in Customer Service / Logistica.- Experienta anterioara in a opera intr-un sistem integrat.- Experienta in introducerea/operarea comenzilor clientilor pe baza de coduri reprezinta un avantaj.- Cunoasterea rolului documentelor comerciale si non comerciale: factura, aviz, factura proforma.- Experienta in domeniul distributiei de echipamente complexe sau consignatii reprezinta un avantaj.- Limba Engleza - nivel avansat- Limba Italiana - nivel mediu/avansatDescrierea jobului - Mentine legatura cu clientii si preia comenzile transmise de acestia.- Verifica sistemul de gestiune integrat pentru colectarea de informatii referitoare la procesarea corecta a comenzilor sau la existenta stocului.- Introduce si proceseaza comenzile in sistemul integrat folosit de companie, cu acuratete, avand responsabilitatea deciziei folosirii unui tip de comanda sau altul.- Actualizeaza date in sistem (introduce coduri sau clienti noi, actualizeaza datele clientilor).- Creeaza

Descrierea jobului Guarantee a positive customer experience and ensure quick and reliable processing of customer orders from booking to invoicing. Manage speedy and knowledgeable responses to assist customer at any stage of his order and pro-actively solve any problems.Ensure efficient collaboration with technical support and outside sales managing speedy and knowledgeable responses that solve Customers problems. IN THIS ROLE YOU WILL:* Ensure the consistent and effective provision of services / information to the customer base including (but not only) Order management, fulfilment, problem solving and other services across all media (Telephone, mail, etc.).* Provide / check all information and guarantee their accuracy for efficient order Entry.* Ensure the contract review, the price policy (SOCX) and ITC are applied with no exception and report to your management when discrepancies identified.* Provide a daily follow up of the order book and takes actions in order to anticipate issues

Candidatul ideal Fara experienta. Gata pentru absolvenți și studenți.We are looking for: A candidate who speaks English at the Intermediate level or higher; A person who’s responsible and able to notice details; Strong communication skills; Stress resistance; Ability to decide disputes; Multitasking.Descrierea jobului Responsibilities: Communication with brokers and drivers through phone calls or live chats; Ensuring uninterrupted and timely transportation of loads; Tracking shipments when needed; Working with clients and contractors; Control of accompanying documents.We offer: Working shift: 5/2 (Monday till Friday), 3 pm - 1 am; Income 700$ net + high bonuses; Contract from the first working day; A modern and comfortable office near the metro station; English lessons; Friendly international team; Professional & career growth; Team-buildings; Great atmosphere.

Candidatul ideal Cum arată persoana ideală: ai experiență de minim minim 2 ani în rolul de Customer Support; reprezinți vocea companiei, așa că ne dorim o interacțiune prietenoasă și pozitivă cu clienții noștri și cu restul persoanelor cu care interacționezi; cu toții am fost în situația în care aveam nevoie de ajutor și eram confuzi așa că vrem să îți fie ușor să te pui în locul partenerului de conversație, să empatizezi cu el și să îl ajuți cât mai mult; știm că nu vei reuși să mulțumești pe toată lumea și asta este în regulă, nu trebuie să iei nemulțumirile sau reproșurile personal – acestea sunt ocazii să vedem ce nu funcționează și să ne îmbunătățim serviciul; vrem să îți placă să lucrezi în echipă, să comunici și să colaborezi; ar fi de folos să știi: MS Office ( Word, Excel, Power Point), Google Mail.Descrierea jobului Care vor fi responsabilitatile tale? vei răspunde la telefoanele primite din partea clienților și din partea prestatorilor de servicii colaboratori, cu privire la

Candidatul ideal If you are a professional looking for an opportunity to grow, Emerson has an appealing role for you! Based in Gilau, Cluj you will be primarily responsible to handle and follow up the customers, sales orders and purchase orders, in order to maintain the best possible support for our customers.The position will act as the interface between the customer and factories.Are you eager to take your career to the next level? If yes, we welcome your application for the Customer Service Representative with French role (22017929).IN THIS ROLE YOU WILL: Prepare and process the customer orders daily and provide support by phone and email Make the necessary checks of project details (End User, End Destination, type of industry, other parties involved in the transaction), by screening in the specific tool (Amber Road) to make sure all Trade Compliance rules are respected Communicate with customers the standard lead time, standard price list when required Accurately input and modify o

Candidatul ideal Expectations: Min. 2 year college degree or 3 years’ experience in a position requiring direct contact with customers Excellent mandatory English and Italian language written & spoken Analytical thinking Ability to partner with internal team members to understand customer problems and think of solutions to resolve Knowledge of order processing and data base maintenance Proven ability to handle difficult customer situations Confident in Microsoft Office (Word, Excel, PowerPoint)Desirable Knowledge of textile manufacturing processes Experience using SAP Proficient in spreadsheet analysisDescrierea jobului Job description:Accounts/Customer Receive and process customer orders promptly, accurately along with checking all details associated with the order and the system Follow up with customers and communicate customers’ needs to Sales, Logistics, Production, Quality and Accounting Monitor open orders and advise customer/sales of any problems or changes in order status. Work

Candidatul ideal Required profile: Fluency in spoken and written: French (C1) and English (B2/B1); Strong communication, interpersonal and client relationship management skills; Accuracy, research skills and attention to detail; Ability to anticipate and solve problems; Teamwork skills;Descrierea jobului As a Customer Service Representative, you will be delivering exceptional service to customers from all over the world. You will combine skills, passion, customer-focus, positive mindset to elevate service delivery and will be a strong contributor to the overall success we achieve.Benefits: Growth / Promotion possibilities within the company; Private medical health care; Monthly Meal tickets; Referral bonus; Christmas & Easter Vouchers;

Candidatul ideal Ne dorim un coechipier care sa aiba:Studii economice superioare (finalizate sau in curs de finalizare- an terminal sau masterand);Experienta de cel putin 1 an intr-un rol ce implica servicii clienti, telemarketing, telesales, retentie clienti sauvanzari;Foarte bune abilitati de organizare si prioritizare a activitatilor si timpului de lucru;Punctualitate si abilitatea de a face mai multe activitati in acelasi timp;Operativitate in utilizarea aplicatiilor informatice;Orientare spre client;Orientare spre rezultate;Spirit de echipa si auto-motivatie;Limba engleza – cel putin nivel mediu.Descrierea jobului Misiunea ta: Solutionarea cerintelor clientilor venite pe mai multe canale de comunicare: telefon (cu precadere), e-mail, chat, Social Media, precum si informarea si consilierea clientilor in accesarea si utilizarea produselor si serviciilor oferite de Banca, mentinand o imagine pozitiva a Bancii.Te vei ocupa in special de:Tratarea apelurilor telefonice si a mesajelor sc

Candidatul ideal - studii medii (studiile superioare constituie un avantaj);- experienta in relationarea cu clientii (reprezinta un avantaj experienta intr-un Call Center);- cunoasterea limbii engleze la nivel conversational;- cunostinte bune de operare PC - pachet Microsoft Office si sisteme CRM;- constituie un avantaj participarea la cursuri/training-uri in urmatoarele domenii: customer care, tehnica fotografica, vanzare.Persoana care da dovada de:- orientare catre client si catre calitatea serviciilor prestate;- abilitati de relationare si comunicare, gandire logica, structurata, memorie buna, atentie la detalii;- atitudine pozitiva si proactiva, empatie si intelegere;- spontaneitate, capacitatea de a gestiona optim situatiile dificile/conflictuale, persuasiune, abilitati de vanzare;- spirit de echipa, punctualitate, incredere in sine, autocontrol;- dorinta de a se perfectiona continuu in domeniul de activitate F64, buna dispozitie.Descrierea jobului - preluarea solicitarilor din pa

Candidatul ideal • Ne dorim ca tu sa fii o persoana punctuala si responsabila in tot ceea ce faci.• Ne plac oamenii care nu se satura sa vorbeasca la telefon si care sunt deschisi mereu sa primeasca feedback.• Să îți placă să vorbești și să comunici cu lejeritate;• Să fii orientat către client, să fii sensibil la nevoile sale și atent la detalii;• Să îți dorești să înveți neîncetat lucruri noi;• Să ai spirit de echipă;• Să ai abilitatea de a negocia și de a convinge;• Să îți dorești să faci lucrurile să se întâmple;• Să privești proiectele ca pe o provocare și o oportunitate de dezvoltare.Descrierea jobului • Să comunici la telefon, însă nu oricum, ci cu scopul de a promova produse și servicii;• Să oferi informații relevante și corecte despre produsele și serviciile promovate;• Pachet salarial motivant;• Bonusuri in functie de performanta;• Posibilitatea de promovare in functie de rezultatele individuale;