46 Locuri de Munca Customer Care Representative in Cluj-Napoca
46 Locuri de Munca Customer Care Representative in Cluj-Napoca
Cauta printr-o varietate mare de joburi Customer Care Representative in Cluj-Napoca si aplica la cel mai potrivit loc de munca pentru experienta ta.
Cauta printr-o varietate mare de joburi Customer Care Representative in Cluj-Napoca si aplica la cel mai potrivit loc de munca pentru experienta ta.
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Customer Sales Representative |
Candidatul ideal Compania noastra are deschisa pozitia de Customer Sales Representative la sediul nostru din Luna ( langa Campia Turzii), jud. Cluj.Postul nu este disponibil remote!Daca esti dornic sa inveti si sa aduci solutii pentru nevoile clientilor nostri, atunci te asteptam sa ni te alaturi!Daca esti o persoana deschisa, implicata si dedicata, pasionata de relatiile cu clientii si de lumea gazonului, atunci ai locul tau la GazonlunaCautam o persoana care sa isi exprime clar si frumos gandurile in limba romana, sa aiba abilitati atat de comunicare verbala, cat si in scris. Regulile gramaticale, empatia si politetea sunt cheile succesului in acest rol.Aceasta pozitie se potriveste persoanelor sociabile, bine organizate si pasionate de vanzari.Alatura-te unei echipe minunate, plina de colegi dornici sa te invete si sa lucreze alaturi de tine!Descrierea jobului Daca vei face parte din echipa noastra printre responsabilitatiile tale vor se va numara: Acorzi suport tehnic telefonic pen
GAZON LUNA S.R.L.
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Customer Service Representative With German |
Descrierea jobului We are looking for a new colleague in our Cluj-Napoca team, to help us guarantee a positive customer experience, through quick and reliable processing of customer orders, from booking to invoicing.Using the expertise you will develop with our training and mentorship, you will by able to assist customers at any stage of their orders, as well as to pro-actively solve any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland).If you are ready to grow your career in a world renowned technology company, we welcome you to join us!In This Role, Your Responsibilities Will Be:* Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed;* Provide a daily follow up of the order book and takes actions in order to anticipate issues / satisfy the request of the customer (wi
EMERSON SRL
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Customer Service Representative With German |
Descrierea jobului We are looking for a Customer Service Representative with German, based in our office within Cluj-Napoca, Cluj, to guarantee a positive customer experience and ensure quick and reliable processing of customer orders, from booking to invoicing. Using the expertise you will develop with our training and mentorship, you will ensure quick and knowledgeable responses to assist customers at any stage of their order, as well as on pro-actively solving any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland). If you are ready to start and grow your career in a world renowned technology company, we welcome you to join us! In This Role, Your Responsibilities Will Be: * Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed; * Provide a daily follow up of the order
EMERSON SRL
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Customer Support Representative Italian And English Hybrid |
Candidatul ideal Languages: Fluent in Italian, English and RomanianLocation: Work from our office or remotely in a hybrid modeRequirements:– Proficiency in Italian, English, and Romanian (both written and spoken). All three languages are required.– Strong communication and problem-solving abilities.– Previous customer support experience is advantageous.– Customer-oriented mindset.– Ability to work in a fast-paced environment and handle multiple tasks.– Availability to work on weekends/ day shifts/ night shifts.Descrierea jobului Responsibilities:– Respond promptly and professionally to customer inquiries via email, phone and chat.– Resolve customer issues and concerns effectively to ensure their satisfaction and a positive experience.– Collaborate with our team to tackle complex problems and find effective solutions.–Keep accurate records of customer interactions and provide feedback for continuous improvement.Benefits:– Competitive salary and benefits package.– Opportunity to work in
FSP GLOBAL SRL
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Customer Service Representative - Italian - Cluj Napoca |
Candidatul ideal We are currently recruiting amazing ITALIAN Customer Service RepresentativesIF You are / You have:Fluent in ITALIAN - written and spoken as well as good comprehension skillsAble to listen, connect and solve problems of our customers (screening plans, technical issues, payment, streaming devices, content, etc)Curious about how streaming on various devices (TV, phones, gaming systems, etc) worksEnsures compliance with company regulations with regards to Data Security and Protection StandardsA basic understanding of computers and home networking terminology (operating systems, browsers, routers, modems, etc)The ability to quickly adapt to change with a positive and enthusiastic attitudeThe drive to be successful and contribute to the success of othersPreferably have experience with working in a customer service environmentDescrierea jobului IF You Love:Providing great customer service in a non-scripted world for all customers by phone and chatGetting to the right resoluti
MSE - MAJOREL STRATEGY EXPERTISE S.R.L.
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Customer Service Representative With German |
Descrierea jobului We are looking for a Customer Service Representative with German, based in our office within Cluj-Napoca, Cluj, to guarantee a positive customer experience and ensure quick and reliable processing of customer orders, from booking to invoicing.Using the expertise you will develop with our training and mentorship, you will ensure quick and knowledgeable responses to assist customers at any stage of their order, as well as on pro-actively solving any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland).If you are ready to start and grow your career in a world renowned technology company, we welcome you to join us!In This Role, Your Responsibilities Will Be:* Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed;* Provide a daily follow up of the order book
EMERSON SRL
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Customer Service Representative With German |
Descrierea jobului We are looking for a new colleague in our Cluj-Napoca team, to help us guarantee a positive customer experience, through quick and reliable processing of customer orders, from booking to invoicing.Using the expertise you will develop with our training and mentorship, you will by able to assist customers at any stage of their orders, as well as to pro-actively solve any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland).If you are ready to grow your career in a world renowned technology company, we welcome you to join us!In This Role, Your Responsibilities Will Be:* Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed;* Provide a daily follow up of the order book and takes actions in order to anticipate issues / satisfy the request of the customer (wi
EMERSON SRL
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Customer Service Representative With German |
Descrierea jobului We are looking for a Customer Service Representative with German, based in our office within Cluj-Napoca, Cluj, to guarantee a positive customer experience and ensure quick and reliable processing of customer orders, from booking to invoicing. Using the expertise you will develop with our training and mentorship, you will ensure quick and knowledgeable responses to assist customers at any stage of their order, as well as on pro-actively solving any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland). If you are ready to start and grow your career in a world renowned technology company, we welcome you to join us! In This Role, Your Responsibilities Will Be: * Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed; * Provide a daily follow up of the order
EMERSON SRL
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Customer Service Representative With German |
Descrierea jobului We are looking for a new colleague in our Cluj-Napoca team, to help us guarantee a positive customer experience, through quick and reliable processing of customer orders, from booking to invoicing.Using the expertise you will develop with our training and mentorship, you will by able to assist customers at any stage of their orders, as well as to pro-actively solve any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland).If you are ready to grow your career in a world renowned technology company, we welcome you to join us!In This Role, Your Responsibilities Will Be:* Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed;* Provide a daily follow up of the order book and takes actions in order to anticipate issues / satisfy the request of the customer (wi
EMERSON SRL
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Customer Service Representative With German |
Descrierea jobului We are looking for a Customer Service Representative with German, based in our office within Cluj-Napoca, Cluj, to guarantee a positive customer experience and ensure quick and reliable processing of customer orders, from booking to invoicing.Using the expertise you will develop with our training and mentorship, you will ensure quick and knowledgeable responses to assist customers at any stage of their order, as well as on pro-actively solving any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland).If you are ready to start and grow your career in a world renowned technology company, we welcome you to join us!In This Role, Your Responsibilities Will Be:* Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed;* Provide a daily follow up of the order book
EMERSON SRL
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Customer Service Representative With German |
Descrierea jobului We are looking for a Customer Service Representative with German, based in our office within Cluj-Napoca, Cluj, to guarantee a positive customer experience and ensure quick and reliable processing of customer orders, from booking to invoicing.Using the expertise you will develop with our training and mentorship, you will ensure quick and knowledgeable responses to assist customers at any stage of their order, as well as on pro-actively solving any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland).If you are ready to start and grow your career in a world renowned technology company, we welcome you to join us!In This Role, Your Responsibilities Will Be:* Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed;* Provide a daily follow up of the order book
EMERSON SRL
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Customer Support Representative With Italian And English |
Candidatul ideal Languages: Fluent in Italian, English and RomanianLocation: Work from our office or remotely in a hybrid modeRequirements:– Proficiency in Italian, English, and Romanian (both written and spoken). All three languages are required. – Strong communication and problem-solving abilities.– Previous customer support experience is advantageous.– Customer-oriented mindset.– Ability to work in a fast-paced environment and handle multiple tasks.– Availability to work on weekends/ day shifts/ night shifts.Descrierea jobului Responsibilities:– Respond promptly and professionally to customer inquiries via email, phone and chat.– Resolve customer issues and concerns effectively to ensure their satisfaction and a positive experience.– Collaborate with our team to tackle complex problems and find effective solutions.–Keep accurate records of customer interactions and provide feedback for continuous improvement.Benefits:– Competitive salary and benefits package.– Opportunity to work in
FSP GLOBAL SRL
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Operator Call Center |
Candidatul ideal Ești în căutarea unei oportunități profesionale, unde poți să te integrezi într-o echipă dinamică, tânără și profesionistă?Dacă răspunsul este afirmativ, te invităm să faci parte din echipa noastră!Căutăm persoane dinamice pentru poziția de operator Call Center. Nu cerem experiență anterioară, ci doar entuziasm, o atitudine pozitivă și abilități solide de comunicare și lucru în echipă!Descrierea jobului Ce căutăm: Persoană comunicativă, proactivă și dornică să învețe lucruri noi; Atitudine pozitivă și abilități excelente de comunicare și relaționare, atât cu clienții, cât și cu colegii; Capacitate de atenție și ascultare activă; Orientare către soluționarea problemelor clienților; Empatie; Cunoștințe minime de calculator.Ce oferim: Contract de muncă pe perioadă nedeterminată și condiții stabile de muncă; Salariu fix, plus bonusuri în funcție de performanțe, plus premii; Traininguri specializate; Program full-time (L-J- 09:00 - 17:00/ V- 09.00-16:00), și nu, NU este rem
ARO INTER CAPITAL S.R.L.
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Call Center Manager |
Candidatul ideal The ideal candidate has: Communication skills to inform, help, and advise customers clearly and to liaise effectively with other professionals Listening skills to understand exactly what customers require Problem-solving skills Motivational skills and an ability to supervise and lead a team of customer service assistants Creative thinking to come up with new ideas in order to improve customer service standards Organizational and planning skills to develop customer service policies and also to improve our CRM and ticketing softwareDescrierea jobului Your main objective is to:Make sure that the needs of the customers are being satisfied. Your aim is to provide and promote excellent customer service for the annual 17 million visitors, paying special attention to happiness rate, response rate, and also to the complaint handling framework. You'll make sure that service standards are being met, and you'll manage our customer service teams.Responsibilities: Enable the
TRAVELMINIT INTERNATIONAL S.R.L.
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Operator Call Center |
Candidatul ideal Permisul de conducere cat. B - Obligatoriu. Abilitati de operare PC (Word , Excell) - Obligatoriu Disponibil si responsabil in activitatile de zi cu zi pe care le presteaza. Orientat spre gasirea de solutii si oferire de suport tehnic. Abilitati de comunicare si relationare. Seriozitate si atitudine pozitiva. Experienta anterioara in Call Center nu este necesara dar reprezinta un avantaj. Aptitudine de invatare rapida. Capacitate de concentrare.Descrierea jobului Preluarea аpelurilor primitе dе la clienti si аctionarea in concordanta cu solicitarile аcestora Dеservirea cu promptitudine si profеsionalism a fiecarui client Monitorizarea la distanta a instalatiilor frigorifice Asigurarea suportului telefonic clientilor si colegilor Program de lucru in 2 ture (12/24-12/48).Beneficii oferite Salarizare atractiva 4.000 ron. Asigurare transport.
UNICOOL INSTALATII FRIG SRL
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Customer Service |
Candidatul ideal Cunostinte de limba Engleză Mediu/Avansat;Cunoștinte de limba poloneza, nivel mediu reprezinta un avantajRezistenţă la sarcini repetitive;Bune abilităţi de comunicare şi relaţionare;Foarte bune abilități de organizare și gestionare;Competențe decizionale în situații critice;Orientare către clientul final;Punctualitate, atenţie la detalii, spirit de observaţie dezvoltat;Determinare, seriozitate;Responsabilitate și profesionalism;Deprinderi pentru munca în echipă;Cunoștințe solide de excel;Descrierea jobului Gestionează solicitările primite de la clienți și parteneri prin telefon și e-mail;Intocmirea de comenzi interne si externe.Intocmirea graficelor/tabelelor de livrare.Suport acordat intregii echipe.Organizarea si monitorizarea contractelor aflate in desfasurare .(Valabilitate, termene de livrare, garantii)Asigură trasabilitatea corectă a informațiilor avute în gestiune, fiind mereu conștient de statusul comenzilor și fiind în continuă legătură cu Area Sales Manager-u
BIOMAXIMA ROMANIA SRL
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Customer Support Specialist |
Candidatul ideal What should your background look like? At least 3 years of experience in a similar position (Sales/Customer Service support); Bachelor’s degree (technical background is a plus); ERP experience, preferably SAP; Microsoft Office (Teams, Excel, Outlook, Word, PowerPoint); CRM system, preferably SalesForce; English - reading, writing and speaking at an advanced level (C1); German helpful, not a must; Strong communication, interpersonal and client relationship management skills; Accuracy, research skills and attention to detail; Good active listening; Ability to anticipate and solve problems.Descrierea jobului As a Customer Support Specialist, you are the link between the customer and the SFC internal organization.Each interaction the customers have with our business can lead to building up their loyalty to the company’s brand.Thus, as a Customer Support Specialist, you are a brand ambassador of our corporate identity.You'll work in an international environment, togethe
SFC ENERGY POWER S.R.L.
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Customer Support With Croatian - Data Annotation Advisor |
Candidatul ideal Preferable college degree or related work experience Excellent written and verbal communication skills in Croatian Good English skills Good MS Office skills Excellent customer service skills High motivation and enthusiastic approach Self-organized Planning and prioritization skills Effective decision making Knowledge and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies Familiarity with ticketing systems Life experience to apply to managing situations Early adopter of technology Dependable, reliable, and able to perform duties with minimum supervision.Descrierea jobului Reviewing and annotating data based on provided guidelines and criteria. Ensuring accuracy and consistency in data labeling and annotation. Identifying and resolving discrepancies or ambiguities in data annotations. Collaborating with team members to maintain high-quality annotated datasets. Adhering to project deadlines and q
FOUNDEVER ROMANIA S.R.L.
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Customer Support With French - Business Travel |
Candidatul ideal Requirements:- Very good knowledge of spoken and written French, at least B2+ level;- English communication skills;- Customer-oriented support and advice attitude to ensure customer satisfaction;- Previous experience in customer support - nice to have, but not mandatory;- Attention to details;- Good MS Office skills;- High school or Bachelor's degree;Descrierea jobului Responsibilities:The main responsibility of this role is servicing inbound calls from online business travel clients needing website navigation and e-invoicing assistance in making online corporate travel arrangements.- Processing Navigation Support and E-invoicing requests using client specific applications and any other systems/ tools required to complete the tasks, received either via calls or emails.- Handling incoming calls for customer servicing activities, providing extraordinary customer service.- Password reset, end to end navigation on the booking tool to create a booking, replicating the c
EXLSERVICE ROMANIA PRIVATE LIMITED S.R.L.
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Customer Support With Hungarian - Data Annotation Advisor |
Candidatul ideal Preferable college degree or related work experience Excellent written and verbal communication skills in Romanian Good English skills Good MS Office skills Excellent customer service skills High motivation and enthusiastic approach Self-organized Planning and prioritization skills Effective decision making Knowledge and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies Familiarity with ticketing systems Life experience to apply to managing situations Early adopter of technology Dependable, reliable, and able to perform duties with minimum supervision.Descrierea jobului Reviewing and annotating data based on provided guidelines and criteria. Ensuring accuracy and consistency in data labeling and annotation. Identifying and resolving discrepancies or ambiguities in data annotations. Collaborating with team members to maintain high-quality annotated datasets. Adhering to project deadlines and q
FOUNDEVER ROMANIA S.R.L.
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