295 Locuri de Munca Customer Care Representative in Bucuresti
295 Locuri de Munca Customer Care Representative in Bucuresti
Cauta printr-o varietate mare de joburi Customer Care Representative in Bucuresti si aplica la cel mai potrivit loc de munca pentru experienta ta.
Cauta printr-o varietate mare de joburi Customer Care Representative in Bucuresti si aplica la cel mai potrivit loc de munca pentru experienta ta.
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Customer Care Representative |
Candidatul ideal Cum ești tu Îți pasă sincer de oameni și ești disponibil să ajuți Te simți confortabil vorbind cu mulți oameni prin mail sau chat Te exprimi clar și concis în diferite contexte și stiluri de comunicare Îți place să găsești soluții istețe la probleme și nu accepți "nu se poate" Înveți rapid când te confrunți cu contexte noi. Abordezi problemele noi cu o atitudine pozitivă și cauți proactiv soluții Ești o persoană organizată și atentă la detalii Ordonezi informațiile într-un mod util și accesibil Faci față la schimbări și poți trece cu ușurință de la un lucru la altul Poți gestiona situații neclare cu încredere și reziliență Ai răbdare să-i asculți pe ceilalți până la capăt cu atenție și implicare Poți reda cu precizie punctele de vedere ale altora, chiar și atunci când există diferențe de opinie Demonstrezi compasiune și înțelegere față de sentimentele altor oameni Îți prioritizezi activitățile în funcție de importanță și urgență Poți găsi rapid calea de mijloc și soluț
SOLO FINTECH S.R.L.
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Customer Service Representative With Spanish |
Candidatul ideal Customer Service Representative with Spanish· No tiene que ser “Superman” o “Wonder Woman”: queremos seres humanos, aunque es cierto que valoramos que sea capaz de realizar múltiples tareas y pueda comunicarse con nuestros clientes a través de chat o correo electrónico y, a veces, por teléfono.No tiene que saber todas las lenguas del mundo, pero debe tener un nivel fluido para aquellas a las que se presenta.Valoramos la iniciativa, dedicación y nos encanta ver a nuestros empleados implicados en sus proyectos.Hybrid jobDescrierea jobului Customer Service Representative with SpanishComo ya hemos mencionado, somos una buena compañía que valora a sus empleados.Por lo tanto, tu misión es ser tú mismo, apasionado por una lengua extranjera en la que seas un experto, interesado en un trabajo a largo plazo y en adaptarte a un grupo de gente joven y llena de energía que disfruta tanto de comer pizza y helado en la oficina como de trabajar de forma responsable.Además, no te tirar
R.E.I. DEVELOPMENT SERVICES SRL
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Customer Support Representative With Spanish |
Candidatul ideal A C1 level of Spanish (both written & spoken)A B2 level of English (both written & spoken)Experience in Contact Center could be an advantageCuriosity, always looking for solutionsAttention to detail and “willing-to-help” attitudeExcellent computer skillsWillingness to work from the officeDescrierea jobului Are you friendly and positive? Is Spanish your strength and can you express yourself easily on any subject?As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.Within your role, you will: Offer customer support via phone, e-mail, or chat Answer & solve customers’ inquiries & complaints by offering an accurate solution Follow p
CONECTYS SERV TELECOM SRL
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Customer Support Representative With English |
Candidatul ideal A C1 level of English (both written & spoken)Experience in Contact Center could be an advantageCuriosity, always looking for solutionsAttention to detail and “willing-to-help” attitudeExcellent computer skillsWillingness to work from the officeDescrierea jobului Are you friendly and positive? Is Spanish your strength and can you express yourself easily on any subject?As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.Within your role, you will: Offer customer support via phone, e-mail, or chat Answer & solve customers’ inquiries & complaints by offering an accurate solution Follow predefined workflows & handle issues specific
CONECTYS SERV TELECOM SRL
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Customer Service Representative |
Candidatul ideal WE WILL VIBE WITH YOUYou have A High school diploma, general education degree or equivalent.You have: Customer orientation and ability to adapt/respond to different types of characters; provide empathy for the client Strong phone contact handling skills and active listening Ability to prioritize and manage own workload Demonstrated experience in using Microsoft Office package Familiar with CRM systems and practices Experience in a customer service role Team player - helping thе team to achieve objectives, friendly and approachable even when busy, but firm where necessary, works to team and individual standards. Language required: RomanianDescrierea jobului YOU WILL VIBE WITH USThe Customer Service Representative enjoys direct contact with customers by telephone and understands thе customer’s needs, displays diplomacy, is polite, remains calm, listens, and apologizes where necessary, always portrays a professional & positive image to thе customerHe/she will be in charge
EDENRED ROMANIA SRL
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Customer Service Representative - French |
Candidatul ideal Excellent command of Romanian, French and English (written, spoken; you will interact in these languages daily, will be tested in interview process) High School/Baccalaureate diploma (required), Bachelor degree (desired) At least 1 year of working in a customer facing environment Any experience within automotive/industrial and international environment will be considered as a strong asset Experience with main MS Office applications (required) and relevant SAP (desired) Ability to work in a team: support team goals, take initiative, seek to give and receive help and feedback Ability to communicate effectively with the customer using standard tools and conventions, both in calls with the customer as well as through other media Capacity to quickly absorb relevant knowledge on the main features and qualities of Goodyear's tires and other productsDescrierea jobului Order entry: receive and process customer orders, inform the customer on the availability of products and
GOODYEAR OPERATIONS ROMANIA S.R.L.
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Customer Service Representative - German |
Candidatul ideal Excellent command of Romanian, German and English (written, spoken; you will interact in these languages daily, will be tested in interview process) High School/Baccalaureate diploma (required), Bachelor degree (desired) At least 1 year of working in a customer facing environment Any experience within automotive/industrial and international environment will be considered as a strong asset Experience with main MS Office applications (required) and relevant SAP (desired) Ability to work in a team: support team goals, take initiative, seek to give and receive help and feedback Ability to communicate effectively with the customer using standard tools and conventions, both in calls with the customer as well as through other media Capacity to quickly absorb relevant knowledge on the main features and qualities of Goodyear's tires and other productsDescrierea jobului Order entry: receive and process customer orders, inform the customer on the availability of products and
GOODYEAR OPERATIONS ROMANIA S.R.L.
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Customer Service Representative |
Candidatul ideal WE WILL VIBE WITH YOUYou have High school diploma, general education degree or equivalent.You have: Customer orientation and ability to adapt/respond to different types of characters; provide empathy for the client Strong phone contact handling skills and active listening Ability to prioritize and manage own workload Demonstrated experience in using Microsoft Office package Familiar with CRM systems and practices Experience in a customer service role Team player - helping thе team to achieve objectives, friendly and approachable even when busy, but firm where necessary, works to team and individual standards. Language required: RomanianDescrierea jobului YOU WILL VIBE WITH USThe Customer Service Representative enjoys direct contact with customers by telephone and understands thе customer’s needs, displays diplomacy, is polite, remains calm, listens, and apologizes where necessary, always portrays a professional & positive image to thе customerHe/she will be in charge o
EDENRED ROMANIA SRL
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Customer Service Representative |
Candidatul ideal Domiciliu: Bucuresti Experienta Customer Service, Sales, Comercial: > 2 ani Studii superioare Operare calculator – Microsoft office nivel avansat Abilitati excelente de planificare Competente demonstrate in rezolvarea de probleme Abilitati de convingereDescrierea jobului Descrierea postului: Asigurarea unui proces optim și eficient în relația cu clienții companiei, procesarea comenzilor și rezolvarea problemelor/reclamațiilor care pot apărea pe parcurs; Orientare către clienți pentru îndeplinirea cerințelor și pentru crearea unei comunități de clienți loiali; Oferirea de suport și consiliere în relația cu departamentul de vânzări și Director Comercial; Fluidizarea comunicării între clienți și departamentul de vânzări;Responsabilități: Menține legătura cu clienții pentru a furniza informații despre produse sau servicii, pentru a prelua sau introduce comenzi, pentru a anula conturi sau pentru a obține detalii despre reclamații. Operează în diverse platforme digitale ale
ARGUS SA
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Customer Support Representative With Romanian |
Candidatul ideal Experience in a previous customer support role is a plus Strong attention to detail in logging, updating and managing customer support tickets Excellent verbal and written communication skills, Structured, ambitious and organised Takes initiative in completing tasks Performs well under pressure Proficient in Romanian, intermediate/proficient in English;Descrierea jobului Answering customer's enquiries via email and live chat timely and in the highest of standards; Answering customers via inbound calls; Escalates customer queries to the relevant internal departments and external suppliers in order to get the query solved; Communicates proactively with the customer, providing relevant information to potential delays, relevant status updates on open cases; Ensures accurate reporting as per the internal process and monitors closure in line with customer expectation; Work in a team, support team members and contribute to a good atmosphere at work; Work closely with the
AMURSK S.R.L.
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Customer Service Representative |
Candidatul ideal Our company has been in the freight forwarding business for +25 years and has established a strong reputation for providing reliable and efficient services to our clients. We have business activities in 6 countries: Bulgaria, Romania, Poland, Greece, Spain and Turkey.GOPET Group offers a wide range of services including road, air and sea freight forwarding, intermodal, warehousing and distribution.We are growing our team and seeking colleagues who will play a key role in delivering outstanding service to our clients. As a primary point of contact, you'll handle customer inquiries, provide information, and ensure seamless shipment processes.Descrierea jobului Key Responsibilities: Deliver exceptional customer service, addressing inquiries and resolving issues promptly. Gain in-depth knowledge of our transport services for accurate customer guidance. Communicate effectively via various channels, ensuring customer needs are met. Apply critical thinking to resolve issu
GOPET ROMANIA SRL
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Customer Service Representative – On-site, Bucharest |
Candidatul ideal Your qualificationsConcentrix + Webhelp is a great match if you: Are proficient or bilingual in English Have a bachelor’s degree (preferably in a technical domain) Are proactive, self-motivated, and solution-oriented Are available to work from our office in BucharestIf you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.Descrierea jobului Job descriptionIn this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your careerAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’
WEBHELP ROMÂNIA SRL
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Customer Service Representative |
Candidatul ideal Experienta intr-un Call Center (asistenta clienti, telesales, retentie, loializare, recuperare debite); Experienta pe un post similar (pariuri sportive, jocuri de noroc, sport) constituie avantaj; Cunostinte avansate de utilizare PC si Internet (Word, Excel, Chrome, Internet Explorer, Outlook, Skype); Limba engleza: nivel mediu/avansat; Atitudine pozitivă şi orientată către client; Abilităţi de gândire analitică, persoană organizată, metodică; Abilităţi de comunicare, capacitate de relaţionare interumană; Disponibilitate de a lucra în ture.Descrierea jobului Raspunde la solicitarile si reclamatiile clientilor folosind mijloacele de comunicare specifice activitatii de Call Center (telefon, email, chat, sms); Apeleaza clientii pentru a le prezenta oferte de loializare si pentru colectarea datelor privind gradul de satisfactie referitor la serviciile companiei; Furnizeaza informatii cu privire la serviciile si ofertele companiei; Monitorizeaza si gestioneaza solicitarile
WESTROSE CAPITAL INVESTMENTS SRL
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Agent Servicii Client/customer Support Representative |
Candidatul ideal Ai experiență pe CUSTOMER SUPPORT? Iti dorești să fii parte a unei echipe extraordinare? Atunci, te invităm sa te alaturi echipei cat mai curand.Ce trebuie sa ai?- Bune abilitați de comunicare;- Capacitate de empatizare, relaționare;- Atitudine pozitiva, orientata spre client, proactiv cu spirit de inițitiva;- Abilitatea de a trata clientii dificili într-o maniera politicoasa si profesionala;- Foarte bune cunoștințe de limba romana (scris, citit, vorbit);- Cunoștințe de limba Engleza la nivel mediu/avansat;- Minim studii medii absolvite;- Experienta în domeniul jocurilor de noroc și/sau pariuri sportive constituie un avantaj;- Disponibilitate de a lucra în ture (weekend, sarbatori, ture de seara pana la maxim 24:00).Descrierea jobului Responsabilitatile unui Customer Support sunt?- Acordarea de asistență clienților prin intermediul tuturor canalelor de comunicare disponibile (e-mail, chat, telefon și alte canale de comunicare ce pot apărea pe parcurs);- Identificarea n
MEGABET INTERNAŢIONAL S.R.L.
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Customer Operations Representative with German |
Short company description We build strong relationships based on highest level of integrity, quality and quality.Key Talents provides a various rage of services to companies and individuals focusing on recruitment, training, career advisory, QA audit, IT consultancy services, QA training delivered for individuals or client’s internal teams. Requirements We are looking for service-oriented individuals to provide best-in-class service in response to our customers’ inbound contacts via multiple channels, such as: phone, chat, and e-mail.You will be working with a top-notch and highly skilled team, you’ll be at the forefront of creating amazing customer experiences in a well-established and leading organization within the online gaming industry.Working 5 days a week, in shifts, from Monday to Sunday, between 10:00 AM and 10:00 PM.B2+ fluency in German, both verbal and written.B2 fluency in English, both verbal and written.Service mindset, good negotiation skills, empathy, and customer focu
Key Talents
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Customer Success Representative |
Veeam(R), the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, who trust Veeam to keep their businesses running.The Customer Success Representative (Emerging Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam pro
Veeam Software
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Customer Success Representative,Velocity |
Veeam(R), the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps and data are protected and always available. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running. The Customer Success Representative (Emerging Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partn
Veeam Software
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Customer Service Representative (arabic Language Mandatory) |
Descrierea jobului ،أعزائي الناطقين باللغة العربية.ندعوكم لتنضموا إلى فريقنا المتميز في شركتنا الموثقة والجادة في تقديم خدمات العملاء بشكل قانوني و متميز.نقدم لكم بيئة عمل وديّة ومريحة، وفي نفس الوقت ذات طابع محترف لا مثيل له.ستحصلون من خلالنا على مزايا قوية - رواتب محفزة و مكافآت مميزة.نرحب بكم ونتطلع إلى العمل سويًا بكل تفانٍ وإخلاص
LYONSHIELD S.R.L.
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Customer Support Representative Italian, Dutch Or German |
Candidatul ideal REQUIREMENTS: Based in Bucharest or willingness to relocate Excellent written and verbal communication skills in Italian, Dutch or German (C1) and English (B1-B2) Excellent writing skills including semiotics and speed Resourceful and stress resilient personality that can adapt and remain calm in all situations Ability to work independently, while being team player at the same time Customer-oriented role experience will be considered an advantageDescrierea jobului Position: Italian, Dutch or German Customer Support RepresentativeLocation: Bucharest, Romania (on-site)Employment type: Full-timeDUTIES AND RESPONSIBILITIES: Respond to customers' queries regarding their use of a brand new eCommerce app and purchases via chat and call, ensuring a comprehensive and seamless customer experience Maintain a professionally customer-oriented attitude Take over and resolve situations where non-compliances occur Assist the customer in the purchasing decision by providing requeste
JUJUR PROJECT S.R.L.
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Customer Success Representative, Velocity with Greek |
Veeam(R), the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps and data are protected and always available. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.The Customer Success Representative, Velocity is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Cu
Veeam Software
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