488 Locuri de Munca Customer support - Joburi Customer support

GENERAL MISSION Our client promotes digital transformation in companies respecting the balance of three core components: People, Digital, Business. With more than 3600 employees, our client offers support in key projects by providing a wide range of services categorized in: Business Service Management; IT Solutions Management; User Experience Management. If you enjoy using computers and find satisfaction in helping others find the ideal solution, YOU can join these great team of professionals! REQUIREMENTS Spoken languages: fluent French and English (B2/C1); Technical college or university is not mandatory as necessary training will be ensured; Working experience with Easyvista or ServiceNow tools, Windows 10, Office 365 Excellent customer service abilities: client orientation, active listening and interpersonal skills; Ability to work in a dynamic environment and multitask; Availability to work in day shifts. RESPONSIBILITIES Ensure assistance to users concerning one or multiple techn

Candidatul ideal Automobile Bavaria Group România este cel mai mare grup de dealeri BMW din Europa Centrală şi de Sud-Est, avand un important rol pe piata auto din Romania.Echipa Automobile Bavaria Group cauta Customer Support pentru sediul nostru din Baneasa, iar daca te regasesti in profilul pe care l-am conturat pentru viitorul nostru coleg, te rugam sa aplici.Ne dorim ca viitorul membru al echipei noastre sa detina urmatoarele calitati: Experienta de minim 1 an intr-un departament de call center; Foarte bune abilitati de comunicare; Foarte bune cunostinte de operare PC; Studii medii/superioare; Limba engleza nivel conversational; Persoana organizata, capacitate de adaptare rapidă la solicitarile specifice postului, dinamic, atent la detalii;Descrierea jobului Atributiile care ii vor reveni viitorului nostru coleg sunt: : Efectueaza apeluri telefonice catre clientii companiei in vederea prezentarii ofertelor companiei; Actualizeaza informatiile despre clienti ( adresa, numar de tele

Candidatul ideal • Advanced level of Ukrainian and medium level of English.• Customer oriented.• Outstanding and pro-active communication skills (listening, inquiring relevant information leading to efficient problem solving)• Ability to develop a trusting relationship with customers.• Team player.• Professional and friendly manner when interacting with customers.* Experience in Customer service would be an advantage but not necessary as full training will be provided.Descrierea jobului Are you looking for a new challenge?Are you fluent in Ukrainian and enjoy helping people and being part of a team?If so, we are growing business and we may have just the job for you. We are passionate about our people and helping our customers make the lifestyle changes that make them feel better. A passion for people and delivering great service are the most important qualities that we look for, we’ll train you on everything else.

Candidatul ideal • Advanced level of Russian and medium level of English.• Customer oriented.• Outstanding and pro-active communication skills (listening, inquiring relevant information leading to efficient problem solving)• Ability to develop a trusting relationship with customers.• Team player.• Professional and friendly manner when interacting with customers.* Experience in Customer service would be an advantage but not necessary as full training will be provided.Descrierea jobului Are you looking for a new challenge?Are you fluent in Russian and enjoy helping people and being part of a team?If so, we are growing business and we may have just the job for you. We are passionate about our people and helping our customers make the lifestyle changes that make them feel better. A passion for people and delivering great service are the most important qualities that we look for, we’ll train you on everything else.

Candidatul ideal Who are you?You will be thе perfect match to the team if...:) Advanced English skills both spoken and written; Good Communicator, flexible and focused on results Excellent problem-solving abilities and multi-tasking skills Customer oriented thinking Empathetic and positive thinking; Experience of at least 6 months in a previous customer support role is desirable; If you are new to thе business, don’t worry! Our awesome colleagues will teach you everything there is to know :)Descrierea jobului What will you be doing exactly?It is not a remote job! You will be working full time from the office!A day аt the officе…alwаys stаrts with a cup of coffeе or tеа and a big smile :) Ability to answer customеr's еnquiriеs via e-mаil, chat and phone in a timеly manner аnd in thе highеst of stаndards; Availability for a full-time schedule, in shifts covering Escаlatе customеr quеriеs to thе rеlеvаnt intеrnal depаrtmеnts аnd еxternаl suppliers in ordеr to get thе query solved Comm

Candidatul ideal Esti candidatul ideal daca indeplinesti urmatoarele cerinte:- Esti dornic sa te dezvolti si sa inveti lucruri noi;- Comunici si relationezi usor;- Esti o persoana flexibila si eficienta;- Esti preocupat de buna gestionare a propriei activitati;- Esti orientat catre identificarea solutiei.Descrierea jobului - Identificarea nevoilor clientilor si solutionarea acestora in timpul agreat, pe e-mail sau telefonic, intr-un mod profesionist;- Contactarea clientilor pentru gestionarea fiselor de service;- Pastrarea legaturii cu departamentele implicate in flux.Alte informatii:- Programul este de la ora 09:00 - 18:00, de luni - vineri;

Candidatul ideal Join #theAteam!Are you looking for stability, room to grow and develop your career while enjoying working in a mix between at the office and working from home?Do you love being around people and making them happy? If you’re also a good listener and a bit of a problem solver with great communication skills, then you’ll love being on thе front line of making thе magic happen!We’re looking for client-oriented candidates who are native or near-native French speakers (B2, C1 or C2 level) to join our Elite Customer Support team for our newest project! The English language should also be known on a B2 level.Our client is the world’s largest companies of vacuum cleaners and kitchen appliances.Your role entails offering top customer experience and service for order, billing and payment processes.You’ll have exceptional knowledge of the brand and , quick thinking and top communication skills will be critical to your success.At Ascensos you have the opportunity to become part of

Candidatul ideal You will be thе perfect match to the team if...:) You are proficient in Romanian & intermediate/proficient in English You have experience in a previous customer support role You have previous experience with online gambling - working or playing, anything counts for this one! If you are new to thе business, don’t worry! Our lovely colleagues will teach you everything there is to know :) You have strong attention to detail in logging, updating and managing customer Support Tickets & LiveChat You are good at communicating with others - we love people who love chatting ! We chat a lot and so do our customers. We appreciate people who can speak openly and naturally You are structured, ambitious and organised You take initiative in completing tasks You perform well under pressureA day аt the officе…alwаys stаrts with a cup of coffeе or tеа and a big smile :) Descrierea jobului What will you be doing exactly?It is not a remote job! You will be working full time from the offic

Candidatul ideal • Advanced level of Serbian and medium level of English.• Customer oriented.• Outstanding and pro-active communication skills (listening, inquiring relevant information leading to efficient problem solving)• Ability to develop a trusting relationship with customers.• Team player.• Professional and friendly manner when interacting with customers.* Experience in Customer service would be an advantage but not necessary as full training will be provided.Descrierea jobului ​Are you looking for a new challenge?Are you fluent in Serbian and enjoy helping people and being part of a team?If so, we are growing business and we may have just the job for you. We are passionate about our people and helping our customers make the lifestyle changes that make them feel better. A passion for people and delivering great service are the most important qualities that we look for, we’ll train you on everything else.

Candidatul ideal Your profile You have 1+ years of experience in Community and Support You have excellent verbal and written English skills You are service minded, and you care about making sure that our community has a great experience with our platform. You are self motivated. You are able to work independently, take ownership of your targets and come up with innovative solutions You are a team player. You have a proven track record of working in collaboration with others, you are friendly, positive and open You are flexible, as we are always evolving you can handle change You are open to feedback and have a growth mindset You are able to work 40 hours a weekNice to have: Experience with ticketing and project management software A 2nd language is a plus (Spanish, German, French, Italian, Portuguese) You are a graduate You are creative Opportunities:Great place to learn and grow. Opportunity for innovation, share your knowledge and skills to contribute to the success of the organisati

Candidatul ideal • Advanced level of Turkish and medium level of English.• Customer oriented.• Outstanding and pro-active communication skills (listening, inquiring relevant information leading to efficient problem solving)• Ability to develop a trusting relationship with customers.• Team player.• Professional and friendly manner when interacting with customers.* Experience in Customer service would be an advantage but not necessary as full training will be provided.Descrierea jobului ​Are you looking for a new challenge?Are you fluent in Turkish and enjoy helping people and being part of a team?If so, we are growing business and we may have just the job for you. We are passionate about our people and helping our customers make the lifestyle changes that make them feel better. A passion for people and delivering great service are the most important qualities that we look for, we’ll train you on everything else.

Candidatul ideal Spoken languages: fluent French and English (B2/C1); Technical college or university is not mandatory as necessary training will be ensured; Previous customer support experience is an advantage; Excellent customer service abilities: client orientation, active listening, and interpersonal skills; Ability to work in a dynamic environment and multitask; Availability to work in shifts: 7:00-16:00, 10:00-19:00, 13:00-22:00, 22:00-07:00Descrierea jobului ​Provide accurate and optimal IT solutions via telephone, e-mail, or chat; After an effective training period you will be able to troubleshoot different issues (office, windows, outlook, internet, specific applications, hardware); Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction; Follow up on the existing backlog; Comply with the project’s performance indicators; Communicate with other designated teams and escalate complex issues.

Candidatul ideal Are you passionate about providing exceptional customer service and sales skills in the exciting world of airline travel? Do you have excellent communication skills in Spanish/Italian and in English? If so, we have an incredible opportunity for you! 🛫✨🔹 Customer Service & Sales Skills (for Inbound Calls)🔹 Excellent Communication Skills in Spanish/Italian, Medium in English🔹 BPO Experience (an added advantage)🔹 Travel Specialization (Experience with Amadeus, Galileo, Sabre, or central reservation systems – an advantage)🔹 Education Qualification: Graduate or Undergraduate Descrierea jobului Responsibilities:📞 Provide top-notch customer service on inbound calls.🌍 Join our Call Center team and assist passengers with inquiries regarding new airline bookings, changes to existing bookings, and various aspects of airline travel (frequent flyer programs, baggage queries, flight information, etc.).🏢 Work from our office is required (Metro Eroii Revolutiei)What We Offer:

Candidatul ideal We are looking for a customer-oriented support representative.As a Customer Support Representative, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency.Our objective is to ensure excellent support standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Descrierea jobului RequirementsAdvanced English levelHave excellent communication skills, both written and spokenPossess a strong work ethic and team player mentality.Strong problem solving and troubleshooting skills.Main ResponsibilitiesFollow communication procedures, guidelines and policies Handle customers request and complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Provides accurate and complete information to customers, regarding the company's products and servicesProvide assistance to customers for online o

Candidatul ideal De ce să vii alături de noi?Pentru că te primim într-o echipă diversă și deschisă, de unde îți poți lua energia bună zi de zi, de la care poți învăța, având astfel șansa de a crește în cadrul companiei.Ce căutăm la tine?• Să îi ajuți pe clienții noștri să aibă o experiență cât mai plăcută în interacțiunea cu noi;• Să ai abilități foarte bune de comunicare și de lucru în echipă;• Să fii organizat, să îți prioritizezi și să îți gestionezi eficient responsabilitățile;• Să îți poți însuși cu rapiditate informațiile primite;• Să fii curios și inovativ – să înveți ce facem din punct de vedere proceduri și legislație și să ne provoci să facem mai bine;• Să știi limba engleză la nivel mediu.Descrierea jobului Care vor fi activitățile tale?• Vei reprezenta compania în interacțiunea cu clienții, oferindu-le servicii Premium și o experiență cât mai plăcută în utilizarea acestora;• Vei gestiona și vei răspunde la solicitările primite telefonic sau prin e-mail din partea clienților

Candidatul ideal #haisanecunoastemCe ne dorim de la tine:Sa cunosti la nivel AVANSAT limba #Engleza;Sa ai cunostinte de utilizare a calculatorului;Sa ai disponibilitate pentru program de lucru in ture de la sediul nostru din Bucuresti/ Piatra Neamt;Sa iti faca placere sa vorbesti la telefon, sa fii dornic sa oferi informatii clientilor;Sa ai abilitatea de asculta cu rabdare si de a clarifica, prin intrebari, situatiile prezentate de client;Nu este necesara experienta in #callcenter.Indiferent dе varsta, va asteptam sa faceti parte din echipa noastra!Descrierea jobului Ce vei face:Vei prelua apelurile clientilor si vei conduce discutia cu acestia in scopul identificarii si a solutionarii cererilor/ reclamatiilor;Vei oferi consultanta sau informatii avizate clientilor;Ce iti oferim:Contract de munca pe durata nedeterminata, cu salariu fix;Bonuri de masa, bonusuri in functie dе performanta si cresteri salariale anuale;21 de zile lucratoare de concediu la semnarea contractului;Training pla

Candidatul ideal Customer Support SpecialistCum va fi viata ta @ Flip.roFlip este primul marketplace din Romania ce schimba modul in care vindem & cumparam electronice reconditionate.Avem obiective extrem de mari si stim ca pot fi atinse doar cu ajutorul unei echipe de “A+ players”: oameni priceputi in domeniul lor, curiosi, ambitiosi peste masura si dornici de provocari dar si de a contribui la imbunatatirea obiceiurilor de consum a milioane de oameni din Europa!Descrierea jobului Customer Support SpecialistMisiunea ta principala: Vei fi vocea companiei asa ca ne bazam pe tine sa faci o impresie placuta clientilor nostri, oferindu-le suportul; Vei oferi suportul clientilor in scris, in vederea solutionarii solicitarilor acestora, fie ca vorbim despre detalii tehnice, plata sau livrare; Vei avea un volum de munca ridicat, dar si o echipa care iti va oferi suportul ori de cate ori este nevoie; Venind in sprijinul clientilor Flip, este important sa intelegi nevoile acestora si sa oferi r

Candidatul ideal Requirements B2+ fluency in Italian OR German, both verbal and written. B2 fluency in English, both verbal and written. Service mindset, good negotiation skills, empathy, and customer focus. Confident written and verbal communicator. Reasoning skills, analytical abilities, and ability to take decisions. Strong team player, confident and flexible when required. Excellent multi-tasking skills, and ability to work under pressure. Computer literacy. Willingness and ability to work out of regular business hours – afternoons/nights and weekends.Descrierea jobului Offer: Competitive salary above industry standards. Performance bonuses. Meal vouchers. Night supplement (25% for night hours). Weekend supplement (10% for weekend hours). Private medical subscription. Referral bonuses. Possibility of professional development and internal moves within the Company.Client:Our client is an international well-known high-tech company with strong experience in gaming and gambling industry

Candidatul ideal Pentru pozitiile de Customer Support/Operator Call Center, te invitam in echipa noastra daca iti doresti sa:- Inveti tot timpul lucruri noi- Faci parte dintr-o echipa comunicativa- Lucrezi intr-o companie in plina dezvoltareAsteptam sa ne vedem la interviu! Aplica mai jos!Noi ne ocupam dе training-ul tau, dе integrarea ta in echipa si iti oferim feedback constant. Daca iti doresti sa evoluezi profesional, ai posibilitati reale dе promovare in orice departament al companiei, in concordanta cu dorintele si aspiratiile tale!Descrierea jobului Vei fаce pаrte din dеpаrtamentul Suport/Colectare; аlaturi de colegii din еchipа, vеi invаta sa:- Lucrеzi cu spеcialisti cаrе tе vor pregаti sa fаci fаta oricaror provocari- Comunici si sa intelegi asteptarile si nevoile clientilor- Contactezi telefonic clienti si sa gestionezi un portofoliu alocat- Informezi clientii cu privire la aspectele specifice debitelor/platilor- Negociezi termene de plata utilizand un discurs persuasivCare s

Candidatul ideal Join #theAteam!Are you looking for stability, room to grow and develop your career while enjoying working in a mix between at the office and working from home?Do you love being around people and making them happy? If you’re also a good listener and a bit of a problem solver with great communication skills, then you’ll love being on thе front line of making thе magic happen!We’re looking for client-oriented candidates who are native or near-native English speakers (B2, C1 or C2 level) to join our Elite Customer Support team for our newest project!Whether it's clients or colleagues, delivering with a personal touch is truly important to us. We work with a diverse range of well-known retail brands, across many sectors, including; ALDI, Holland & Barrett, B&Q, KFC and Big Bus Tours.We're proud of our team and are always looking for new members with similar talent and enthusiasm to deliver award-winning customer service.Our client is the world’s largest companies of