505 Locuri de Munca Customer Care Representative - Joburi Customer Care Representative

Candidatul ideal Ce ar trebui să ai?​ ​Să ai energie și aptitudini bune pentru o comunicare clară și coerentă prin telefon; Să ai experiență anterioară în relaționarea cu clienții prin intermediul telefonului (ar fi un avantaj); Să ai abilitatea de a centraliza și gestiona informațiile; Să ai cunoștințe foarte bune de utilizare a calculatorului; Să ai atenție la detalii și capacitatea de a te adapta ușor la situațiile apărute; Să ai predilecție pentru lucrul în echipă și să fii o persoană responsabilă.Descrierea jobului Ce ar trebui să faci? Să preiei solicitările clienților în care apar neconformități – prin e-mail si telefonic; Să păstrezi o atitudine profesională orientată către soluționarea problemelor clientului; Să identifici corect nevoile clienților și să furnizezi informații complete legate de comenzi / statusul coletelor / serviciile oferite; Să transmiți oferte personalizate și să oferi consultanță clienților; Să redirecționezi solicitările către departamentele specializate;

Candidatul ideal Bachelor or Master degree education3-5 years of experience in logistics. Automotive industry background is an advantageEnglish language at very good level, written and spokenAdvanced PC operating skills (Excel, Microsoft Outlook)Experience in customer and supplier managementExperience operating ERP systemsUsed to interrogate and complete data on customers owned portalsAnalytical person, well organized, proactive attitude, customer oriented and problem solving skillsStrong communication skills both oral and written.Descrierea jobului Keeps the production plan up to date by entering and checking all customer orders, including electronic orders and loading schedules, in the MRP system;Ensures completion of all orders and facilitates change from old to new references as well as any last minute changes due to changes from customers or internal changes in the MRP system;Manages and resolves product or service issues by resolving customer complaints, determining the cause of

Candidatul ideal Who You Are (Basic Qualifications)•You have experience in a similar role, in automotive environment•You have excellent English language skills, both verbally and written•You have effective communication and relationship building skills•You are able to adapt quickly and can work in a business-to-business environment that can be dynamic, demanding and stressful at times•You have a very good sense of urgency, can set priorities, and are organized•You know your way around widely used PC tools like the Microsoft Office PackageWhat Will Put You Ahead•Commercial or supply-chain experience is desirable, preferably gained in a multinational business to business environment•SAP and/or Salesforce knowledge is a plusDescrierea jobului Are you passionate about customer satisfaction and would you like to become part of a fast-moving, international and diverse environment? We are an international manufacturer, and we are looking for you to join our Customer Service team. Your focus o

Candidatul ideal Your qualificationsConcentrix + Webhelp is a great match if you:* Are proficient or bilingual in English* Are proactive, self-motivated, and solution-oriented* Can work rotating and weekend shifts* Can work 2 days on site from our office in Bucharest or PloiestiDescrierea jobului Job descriptionIn this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your careerAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as our "game-changers." We're recognized with awards like "World's Best Workplaces," "Best Companies for Career Gr

Candidatul ideal You will be thе perfect match to the team if...:) You are proficient in Romanian & intermediate/proficient in English You have experience in a previous customer support role You have previous experience with online gambling - working or playing, anything counts for this one! If you are new to thе business, don’t worry! Our lovely colleagues will teach you everything there is to know :) You have strong attention to detail in logging, updating and managing customer Support Tickets & LiveChat You are good at communicating with others - we love people who love chatting ! We chat a lot and so do our customers. We appreciate people who can speak openly and naturally You are structured, ambitious and organised You take initiative in completing tasks You perform well under pressureA day аt the officе…alwаys stаrts with a cup of coffeе or tеа and a big smile :) Descrierea jobului What will you be doing exactly?It is not a remote job! You will be working full time from the offic

Candidatul ideal Excellent command of Romanian, Bulgarian and English (written, spoken; you will interact in these languages daily, will be tested in interview process) High School/Baccalaureate diploma (required), Bachelor degree (desired) At least 1 year of working in a customer facing environment Any experience within automotive/industrial and international environment will be considered as a strong asset Experience with main MS Office applications (required) and relevant SAP (desired) Ability to work in a team: support team goals, take initiative, seek to give and receive help and feedback Ability to communicate effectively with the customer using standard tools and conventions, both in calls with the customer as well as through other media Capacity to quickly absorb relevant knowledge on the main features and qualities of Goodyear's tires and other productsWhat we offer Interesting job position in an international environment and insights into many Central European markets 25

Candidatul ideal Excellent command of Romanian, French and English (written, spoken; you will interact in these languages daily, will be tested in interview process) High School/Baccalaureate diploma (required), Bachelor degree (desired) At least 1 year of working in a customer facing environment Any experience within automotive/industrial and international environment will be considered as a strong asset Experience with main MS Office applications (required) and relevant SAP (desired) Ability to work in a team: support team goals, take initiative, seek to give and receive help and feedback Ability to communicate effectively with the customer using standard tools and conventions, both in calls with the customer as well as through other media Capacity to quickly absorb relevant knowledge on the main features and qualities of Goodyear's tires and other productsDescrierea jobului Order entry: receive and process customer orders, inform the customer on the availability of products and

Candidatul ideal Are you searching for a new challenge? Do you want to be part of a team that makes a difference? Our Customer Service Team is growing. What to be part of it? Read further ...First and foremost, we are looking for people who can represent TOMRA and take pride in what they do as well as being accountable for their actions. That means making sure our equipment is always working well and is available to our customers. It also means building strong customer service relationships with our customers. Ideal candidates past history will demonstrate professionalism, reliability and a passion in what they do.We are also looking for candidates with the following skills and experience: 0-4 years experience in Customer service Analytical mindset Good time management skills English - medium level Advanced communications skills Excellent customer service skills with personable nature High attention to detail Adaptability Solution and result driven Process driven Competent with technol

Candidatul ideal Our company has been in the freight forwarding business for +25 years and has established a strong reputation for providing reliable and efficient services to our clients. We have business activities in 6 countries: Bulgaria, Romania, Poland, Greece, Spain and Turkey.GOPET Group offers a wide range of services including road, air and sea freight forwarding, intermodal, warehousing and distribution.We are growing our team and seeking colleagues who will play a key role in delivering outstanding service to our clients. As a primary point of contact, you'll handle customer inquiries, provide information, and ensure seamless shipment processes.Descrierea jobului Key Responsibilities: Deliver exceptional customer service, addressing inquiries and resolving issues promptly. Gain in-depth knowledge of our transport services for accurate customer guidance. Communicate effectively via various channels, ensuring customer needs are met. Apply critical thinking to resolve issu

Candidatul ideal Your qualificationsConcentrix + Webhelp is a great match if you:* Are proficient or bilingual in English* Are proactive, self-motivated, and solution-oriented* Are available to work from our office in BucharestIf you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this or another role.Descrierea jobului Job descriptionIn this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your careerAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as o

Candidatul ideal Excellent command of Romanian, Italian or Spanish and English (written, spoken; you will interact in these languages daily, will be tested in interview process. High School/Baccalaureate diploma (required), Bachelor degree (desired) At least 1 year of working in a customer facing environment Any experience within automotive/industrial and international environment will be considered as a strong asset Experience with main MS Office applications (required) and relevant SAP (desired) Ability to work in a team: support team goals, take initiative, seek to give and receive help and feedback Ability to communicate effectively with the customer using standard tools and conventions, both in calls with the customer as well as through other media Capacity to quickly absorb relevant knowledge on the main features and qualities of Goodyear's tires and other productsDescrierea jobului Order entry: receive and process customer orders, inform the customer on the availability of p

Candidatul ideal Requirements B2+ fluency in Italian OR German, both verbal and written. B2 fluency in English, both verbal and written. Service mindset, good negotiation skills, empathy, and customer focus. Confident written and verbal communicator. Reasoning skills, analytical abilities, and ability to take decisions. Strong team player, confident and flexible when required. Excellent multi-tasking skills, and ability to work under pressure. Computer literacy. Willingness and ability to work out of regular business hours – afternoons/nights and weekends.Descrierea jobului Offer: Competitive salary above industry standards. Performance bonuses. Meal vouchers. Night supplement (25% for night hours). Weekend supplement (10% for weekend hours). Private medical subscription. Referral bonuses. Possibility of professional development and internal moves within the Company.Client:Our client is an international well-known high-tech company with strong experience in gaming and gambling industry

Candidatul ideal De ce să vii alături de noi?Pentru că te primim într-o echipă diversă și deschisă, de unde îți poți lua energia bună zi de zi, de la care poți învăța, având astfel șansa de a crește în cadrul companiei.Ce căutăm la tine?• Să îi ajuți pe clienții noștri să aibă o experiență cât mai plăcută în interacțiunea cu noi;• Să ai abilități foarte bune de comunicare și de lucru în echipă;• Să fii organizat, să îți prioritizezi și să îți gestionezi eficient responsabilitățile;• Să îți poți însuși cu rapiditate informațiile primite;• Să fii curios și inovativ – să înveți ce facem din punct de vedere proceduri și legislație și să ne provoci să facem mai bine;• Să știi limba engleză la nivel mediu.Descrierea jobului Care vor fi activitățile tale?• Vei reprezenta compania în interacțiunea cu clienții, oferindu-le servicii Premium și o experiență cât mai plăcută în utilizarea acestora;• Vei gestiona și vei răspunde la solicitările primite telefonic sau prin e-mail din partea clienților

Candidatul ideal 1+ experienta in call center sau serviciu clienti. Orientare catre detalii si abilitati de ascultate / ascultare. Soft skils. Orientare catre client si pasiune catre excelenta. Abilitati de decizie. Abilitatea de a gestiona reclamatiile. Abilitatea de a comunica in mod clar, corect, profesional atat verbal cat si in scris. Foarte bune abilitati de comunicare verbala si in scris, de organizare si planificare, atitudine proactiva, gindire analitica. Responsabilitate, Spirit de echipa, Incredere si Proactivitate. Empatie, Entuziasm, Atitudine pozitiva.Descrierea jobului ​Ofera suport via telefon, chat si e-mail. Gestionarea cerintelor venite de la clienti in timp util. Colectarea eficienta a informatiilor de la client, indeplinirea nevoilor, documentarea corecta si educarea clientilor, acolo unde este cazul, pentru a preveni nevoia de contacte viitoare. Verificarea si confirmarea comenzilor plasate pe site ul magazinului. Mentinerea echilibrului dintre politica companiei

Scurta descriere a companiei We entered the deliveries field in 2007, and now we are one of the main players on the Romanian market. By massively investing in technology, we have become one of the most trusted companies with the highest accelerated growth. Our entrepreneurial view and culture are strongly tied to innovation, to the desire to evolve and develop. That is why we provide our young, determined team a pleasant and dynamic work environment, as well as all the required support so that each of us and all together can enjoy a harmonious growth and become better every day. Cerinte Ce ar trebui să ai?Să ai energie și aptitudini bune pentru o comunicare clară și coerentă prin telefon;Să ai experiență anterioară în relaționarea cu clienții prin intermediul telefonului (ar fi un avantaj);Să ai abilitatea de a centraliza și gestiona informațiile;Să ai cunoștințe foarte bune de utilizare a calculatorului;Să ai atenție la detalii și capacitatea de a te adapta ușor la situațiile apărute;

Candidatul ideal Your qualificationsConcentrix + Webhelp is a great match if you:* Are proficient or bilingual in English* Are proactive, self-motivated, and solution-oriented* Can work rotating and weekend shiftsDescrierea jobului Job descriptionIn this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your careerAre you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as our "game-changers." We're recognized with awards like "World's Best Workplaces," "Best Companies for Career Growth, and "Best Company Culture," year after year.We're on the

Candidatul ideal Min. 2 year college degree or 3 years experience in a position requiring direct contact with customers Excellent mandatory German language (advanced/native) Advanced English language - written & spoken Analytical thinking Ability to partner with internal team members to understand customer problems and think of solutions to resolve Knowledge of order processing and data base maintenance Proven ability to handle difficult customer situations Confident in Microsoft Office (Word, Excel, PowerPoint)Desirable Knowledge of textile manufacturing processes Experience using SAP (or similar system) Proficient in spreadsheet analysisDescrierea jobului Accounts/Customer Receive and process customer orders promptly, accurately along with checking all details associated with the order and the system Follow up with customers and communicate customers’ needs to Sales, Logistics, Production, Quality and Accounting Monitor open orders and advise customer/sales of any problems or changes

Candidatul ideal Excellent written and verbal language skills in Italian and English;Very good knowledge of MS Office Applications;Basic knowledge of computer hardware and software;Strong customer service focus, recommended prior work experience in a service and/or sales organization;Excellent written and verbal communication skills;Ability to work in a team;Willingness to work in shiftsPunctuality and attention to details;Personal characteristics: suitable intonation for phone attendance, initiative, openness, positive attitude, good articulation, client orientation, flexibility, speed, stress endurance, friendliness, diligence, loyalty to the Employer.Protecting personal, client and employer business related information and maintaining the confidentiality of data which has become known to him/her in the performance of their duties even after performance of their duties relating to the processing, or after termination of their employment relationship;Please take into consideration tha

Descrierea jobului ،أعزائي الناطقين باللغة العربية.ندعوكم لتنضموا إلى فريقنا المتميز في شركتنا الموثقة والجادة في تقديم خدمات العملاء بشكل قانوني و متميز.نقدم لكم بيئة عمل وديّة ومريحة، وفي نفس الوقت ذات طابع محترف لا مثيل له.ستحصلون من خلالنا على مزايا قوية - رواتب محفزة و مكافآت مميزة.نرحب بكم ونتطلع إلى العمل سويًا بكل تفانٍ وإخلاص

Candidatul ideal Are you looking for a multicultural environment to develop yourself and your skills? Join Foundever in Cluj-Napoca, Romania, to experience thе culture of a multinational US company!If you are thе type of person that has a solution to every problem, you like keeping thе pace with technology and enjoy sharing your knowledge, then you are our missing piece.Your main responsibility will be to answer enquires coming from end users via phone and email.REQUIRED SKILLS AND EXPERIENCE:- Proficiency in Portuguese;- Advanced level of English;- Previous experience of/ or aptitude for Customer Service;- Good organizational skills;- A working knowledge of MS Word/Excel;- Excellent communication skills and thе ability to remain calm in all situations;- Ability to work on own initiative and under pressure in order to achieve deadlines and KPI’s;- Ability to adapt to a continuously changing environment and procedures.Descrierea jobului The most important characteristic of our support t