Back Office Engineer ( CS )

Chisinau, Republica Moldova

Our Exciting Opportunity

This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations for Core CS domain (MSS, HLR, HSS, MGW, SBG, IMS) . This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

You will:

Configuration and Maintenance of existing client infrastructure in circuit switch domain: MSC, HLR, HSS, MGW, SBG

Ticketing activity: process, analysis and comprehensive solution for difficulties/problems received from clients Service Desk

Comprehensive dialog with other partners in telecommunication domain: local and international.

Alarm management in case of escalation from shift team. Co-working with vendors and local/global support teams.

Participation in projects: integration of new technologies and hardware.

Also, we are offering:

28 vacation days/year;

Flexible hybrid schedule from home and from the office;

Meal tickets;

Medical subscription;

Medical subscriptions special prices for your family members;

Short and long term variable pay;

Rewards and recognition program;

Opportunity to buy company-financed furniture for your home office;

Partial compensation to gym services;

Development opportunities and access to internal learning platforms to develop your skills and curated external content from libraries such as Skillsoft, Pluralsight, Big Think, Khan Academy. 

Why join Ericsson?

At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build never seen before solutions to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.