21 Locuri de Munca Customer Care Representative in Timisoara
21 Locuri de Munca Customer Care Representative in Timisoara
Cauta printr-o varietate mare de joburi Customer Care Representative in Timisoara si aplica la cel mai potrivit loc de munca pentru experienta ta.
Cauta printr-o varietate mare de joburi Customer Care Representative in Timisoara si aplica la cel mai potrivit loc de munca pentru experienta ta.
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L1 It Customer Support With French And English |
A typical day might include the following: Provide accurate and optimal IT solutions via telephone, e-mail, or chat; After an effective training period you will be able to troubleshoot different issues (office, windows, outlook, internet, specific applications, hardware); Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction; Follow up on the existing back-log; Comply with the project s performance indicators; Communicate with other designated teams and escalate complex issues. To ensure success in this role, you need the following experience and skills: Spoken languages: fluent French and English (B2 C1); Technical college or university is not mandatory as necessary training will be ensured; Previous customer support experience is an advantage; Excellent customer service abilities: client orientation, active listening, and interpersonal skills; Ability to work in a dynamic environment and multitask; Availability to work in shifts.
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