50 Locuri de Munca Manager Relatii Clienti in Cluj-Napoca
50 Locuri de Munca Manager Relatii Clienti in Cluj-Napoca
Cauta printr-o varietate mare de joburi Manager Relatii Clienti in Cluj-Napoca si aplica la cel mai potrivit loc de munca pentru experienta ta.
Cauta printr-o varietate mare de joburi Manager Relatii Clienti in Cluj-Napoca si aplica la cel mai potrivit loc de munca pentru experienta ta.
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Customer Support Analyst |
Candidatul ideal We are looking for a Customer Support Analyst to join our growing team in Cluj.If you’re an enthusiastic person, passionate about games, and in search of fresh and challenging work experience, this is a great opportunity to uplift your career in a smart, fast-paced business environment.Required Skills and Experience Fluent in spoken and written English Focus on Customer Experience Ability to collect and analyze information, problem-solve, and make decisions Passion for games Any previous experience in customer-facing positions is beneficial Experience with Zendesk, Jira, Confluence is a bonus, but not requiredDescrierea jobului Key Tasks & Responsibilities Represent the first point of contact and face of the company for high-priority players Handle, solve, and investigate user-reported issues in detail Adapt existing workflows and processes to our evolving title portfolio Serve as a two-way information funnel between players and the company Monitor, summarize and repor
STUDIO FIREFLY S.R.L.
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Call Center Manager |
Candidatul ideal The ideal candidate has: Communication skills to inform, help, and advise customers clearly and to liaise effectively with other professionals Listening skills to understand exactly what customers require Problem-solving skills Motivational skills and an ability to supervise and lead a team of customer service assistants Creative thinking to come up with new ideas in order to improve customer service standards Organizational and planning skills to develop customer service policies and also to improve our CRM and ticketing softwareDescrierea jobului Your main objective is to:Make sure that the needs of the customers are being satisfied. Your aim is to provide and promote excellent customer service for the annual 17 million visitors, paying special attention to happiness rate, response rate, and also to the complaint handling framework. You'll make sure that service standards are being met, and you'll manage our customer service teams.Responsibilities: Enable the
TRAVELMINIT INTERNATIONAL S.R.L.
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Customer Service Representative - Italian - Cluj Napoca |
Candidatul ideal We are currently recruiting amazing ITALIAN Customer Service RepresentativesIF You are / You have:Fluent in ITALIAN - written and spoken as well as good comprehension skillsAble to listen, connect and solve problems of our customers (screening plans, technical issues, payment, streaming devices, content, etc)Curious about how streaming on various devices (TV, phones, gaming systems, etc) worksEnsures compliance with company regulations with regards to Data Security and Protection StandardsA basic understanding of computers and home networking terminology (operating systems, browsers, routers, modems, etc)The ability to quickly adapt to change with a positive and enthusiastic attitudeThe drive to be successful and contribute to the success of othersPreferably have experience with working in a customer service environmentDescrierea jobului IF You Love:Providing great customer service in a non-scripted world for all customers by phone and chatGetting to the right resoluti
MSE - MAJOREL STRATEGY EXPERTISE S.R.L.
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Customer Support Internship |
Candidatul ideal Are you ready to take the first step towards a rewarding career in customer service?📊 This summer, seize the opportunity to join us for an unforgettable internship experience in our Bucharest and Cluj-Napoca offices!💼 As an intern at Genpact Romania, you will gain invaluable hands-on experience working for a leading player in the automotive industry, all while immersing yourself in a diverse, multinational environment. Descrierea jobului 🌍 Plus, you'll have the unique opportunity to play with the latest AI tools, giving you a competitive edge in the industry. In addition to this, you will benefit from mentorship support and exclusive access to our award-winning learning platform, equipping you with all the necessary tools for your professional development.Don't let this chance slip away – apply now and embark on a journey towards a successful career!
GENPACT ROMANIA SRL
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Customer Service Spec. Fara Experienta/ Student/ Engleza |
Candidatul ideal Compania Ferro are doua pozitii deschise de Customer service specialist, una in Buftea, Str. Sperantei Nr. 101, Judetul Ilfov (Eli Park 3), iar cealalta in Cluj Napoca.Pentru noi, candidatul care s-ar potrivi cel mai bine pentru acest post trebuie sa aiba urmatoarele atu-uri: Fara experienta sau minim 6 luni experinta pe un post similar; De preferat experienta pe zona de comert international/ logistica; Cunostinte despre produsele de instalatii si sanitare – reprezinta un avantaj; Studii superioare; Abilitati excelente de comunicare, organizare si administrare; Capacitate de a invata rapid si adaptabilitate; Atentie la detalii, implicare, asumarea responsabilitatilor si proactivitate; Abilitatea de a lucra sub presiune si de a respecta termenele limita; Abilitatea de a lucra atat independent, cat si in echipa; Cunostinte de operare intr-un sistem tip ERP; Cunostinte operare MS Office (Excel avansat); Engleza avansatDescrierea jobului Daca vrei sa vii la noi, vei face p
NOVASERVIS FERRO GROUP SRL
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Reprezentant Relatii Clienti Junior |
Candidatul ideal Groupama Asigurări își mărește echipa de profesioniști!Căutăm un coleg nou care poate aduce un plus-valoare echipei actuale de Relații Clienți – Asigurări Generale. Dacă stabilitatea, colectivul și oportunitățile de dezvoltare ale unui lider de piață sunt obiectivele tale, atunci te invităm să aplici.Căutăm Reprezentant Relatii Clienti Junior cu: Studii medii (studiile superioare constituie avantaj); Experiență pe un post similar în relații clienți, tele-sales sau în domeniul asigurări constituie avantaj; Dexteritate în utilizarea calculatorului și a diverse aplicații informatice specifice; Limba engleză - nivel începător; Skill-uri foarte bune de comunicare; Excelente abilități interpersonale în relaționarea cu clienții; Atenție la detalii și empatie sporită față de clienți; Abilități bune de gestionare a timpului cu o capacitate dovedită de a respecta termenele limită; Disponibilitate crescută la învățare.Descrierea jobului Ce face Reprezentantul Relatii Clienti Juni
GROUPAMA ASIGURARI S.A.
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Patient Advisor(call Center) - Program Flexibil |
Descrierea jobului Patient Advisor (Call center) – rol entry level Vocea ta e prima pe care o aude pacientul. Discutia cu tine reprezinta primul pas in identificarea si solutionarea problemei medicale. Fii unul dintre colegii care contribuie la experienta pacientului si alatura-te echipei noastre. Uite de ce ar fi fain sa iti incepi cariera la noi:· Beneficiezi de trei saptamani de formare platita;· Ai un plan de cariera bine stabilit;· Ai acces la cursuri de dezvoltare personala si profesionala in cadrul companiei;· Acumulezi experienta si te dezvolti;· Ai parte de un program flexibil (in ture), care iti permite sa imbini munca si studiile. Cum arata o zi din viata ta in Contact Center?· Preiei apelurile pacientilor si identifici nevoia acestora;· Oferi informatii cu privire la serviciile medicale;· Programezi pacientii la analize si consultatii;· Pastrezi legatura cu alte departamente prin e-mail si telefon. Ca sa te integrezi usor si natural in echipa noastra te-ar ajuta sa...· Fii
CENTRUL MEDICAL UNIREA SRL
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Customer Support with French - Business Travel |
Scurta descriere a companiei EXL (NASDAQ: EXLS) is a leading business process solutions company that looks deeper to drive business impact through integrated services and industry knowledge. Cerinte -Very good knowledge of spoken and written French, at least B2+ level;- English communication skills;- Customer-oriented support and advice attitude to ensure customer satisfaction;- Previous experience in customer support - nice to have, but not mandatory;- Attention to details;- Good MS Office skills;- High school or Bachelor's degree; Responsabilitati Responsibilities:The main responsibility of this role is servicing inbound calls from online business travel clients needing website navigation and e-invoicing assistance in making online corporate travel arrangements.- Processing Navigation Support and E-invoicing requests using client specific applications and any other systems/ tools required to complete the tasks, received either via calls or emails.- Handling incoming calls for custome
SC ExlService Romania Private Limited SRL
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Consultant Call Center |
Candidatul ideal AMICredit angajeaza consultant senior produse bancare!A vinde nu este o meserie, ci o arta! Arta de a te pune in locul potentialului client si de a intelege ceea ce simte si ceea ce gandeste el.Asteptam sa ni se alature companiei toti cei care:- Se definesc prin profesionalism si maturitate in gandire- Actioneaza cu responsabilitate- Doresc sa evolueze in cariera- Nu se multumesc doar cu un salariu de baza si vor sa castige mai mult pe baza rezultatelor- Inteleg ca tehnologia este un ajutor si nu le e frica sa dobandeasca noi notiuni tehniceDescrierea jobului Ce ne dorim de la tine?- sa contactezi clientii care solicita serviciile noastre si sa le propui produsele de creditare;- sa oferi cu profesionalism cele mai bune solutii la nevoile clientilor;- sa tii legatura cu ei pe tot parcursul procesului de creditare, sfatuindu-i cu pasii pe care ii au de facut.- sa fii responsabil si sa abordezi cu maturitate ceea ce ai de facut.Ce iti oferim?- un venit net format din sala
BANKING BY AMICREDIT S.R.L.
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Call Center Operator - Credite Ipotecare |
Candidatul ideal AMICredit își mărește echipa de profesioniști!Ce ar trebui să ai?- studii superioare finalizate;- 1 an experiență în domeniu bancar sau imobiliar reprezinta un avantaj;- abilitatea de a învăța rapid lucruri noi ;- abilitatea de a lucra simultan cu clienți multipli;- aptitudini de comunicare și organizare excelente;- atitudine “can do”;- cunoștințe avansate despre procesul de creditare în cazul creditelor ipotecare;- aptitudini avansate de vânzare și prezentare.Descrierea jobului Ce ne dorim de la tine?- să vinzi produsele și serviciile băncii, urmărind îndeplinirea obiectivelor personale;- să identifici potențialii clienți și să dezvolți continuu portofoliul propriu;- creșterea satisfacției clienților prin dezvoltarea și menținerea unui parteneriat de calitate cu aceștia;- să promovezi imaginea companiei în segmentul vizat;- să administrezi eficient relațiile cu clienții, să coordonezi și să supervizezi întregul proces de acordare a unui credit ipotecar - colectare doc
BANKING BY AMICREDIT S.R.L.
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Customer Service Representative With German |
Descrierea jobului We are looking for a new colleague in our Cluj-Napoca team, to help us guarantee a positive customer experience, through quick and reliable processing of customer orders, from booking to invoicing.Using the expertise you will develop with our training and mentorship, you will by able to assist customers at any stage of their orders, as well as to pro-actively solve any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland).If you are ready to grow your career in a world renowned technology company, we welcome you to join us!In This Role, Your Responsibilities Will Be:* Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed;* Provide a daily follow up of the order book and takes actions in order to anticipate issues / satisfy the request of the customer (wi
EMERSON SRL
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Customer Service Representative With German |
Descrierea jobului We are looking for a Customer Service Representative with German, based in our office within Cluj-Napoca, Cluj, to guarantee a positive customer experience and ensure quick and reliable processing of customer orders, from booking to invoicing. Using the expertise you will develop with our training and mentorship, you will ensure quick and knowledgeable responses to assist customers at any stage of their order, as well as on pro-actively solving any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland). If you are ready to start and grow your career in a world renowned technology company, we welcome you to join us! In This Role, Your Responsibilities Will Be: * Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed; * Provide a daily follow up of the order
EMERSON SRL
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Customer Support Internship |
Are you ready to take the first step towards a rewarding career in customer service?📊 This summer, seize the opportunity to join us for an unforgettable internship experience in our Bucharest and Cluj-Napoca offices!💼 As an intern at Genpact Romania, you will gain invaluable hands-on experience working for a leading player in the automotive industry, all while immersing yourself in a diverse, multinational environment.🌍 Plus, you'll have the unique opportunity to play with the latest AI tools, giving you a competitive edge in the industry. In addition to this, you will benefit from mentorship support and exclusive access to our award-winning learning platform, equipping you with all the necessary tools for your professional development.Don't let this chance slip away – apply now and embark on a journey towards a successful career!
Genpact
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Responsabil Relatii Clienti (call Center) |
Candidatul ideal Mai mult decât o echipă, #peopleofBT înseamnă curaj, încredere și empatie. Tocmai de aceea, avem nevoie de tine să ne completezi echipa cu energia și dorința ta de a face lucrurile bine.Provocarea pe care ți-o lansăm este un post de Responsabil Relații Clienți, ce așteaptă cu nerăbdare să fie ocupat 😊Ne bucurăm că ai ajuns să citești aceste rânduri, astfel că, dacă nivelul interesului tău s-a păstrat până aici, dă scroll pentru a afla dacă tu ești persoana pe care am descris-o în rândurile de mai jos:Căutăm cu mare interes: persoană deschisă, sociabilă, comunicativă; mereu caracterizată de perseverență, empatie și orientare spre rezultate; persoană care își propune să lucreze într-un domeniu provocator, însoțit de posibilitatea dе a acumula noi informatii.Îți sună cunoscut? Ei bineeee, lista continuă: Ne-ar plăcea să dea dovadă de spirit dе echipă; bună relaționare și gestionare a conflictelor; experiență în activități dе Call Center sau în instituții financiar-bancar
BANCA TRANSILVANIA SA
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Customer Support Representative With Italian And English |
Candidatul ideal Languages: Fluent in Italian, English and RomanianLocation: Work from our office or remotely in a hybrid modeRequirements:– Proficiency in Italian, English, and Romanian (both written and spoken). All three languages are required. – Strong communication and problem-solving abilities.– Previous customer support experience is advantageous.– Customer-oriented mindset.– Ability to work in a fast-paced environment and handle multiple tasks.– Availability to work on weekends/ day shifts/ night shifts.Descrierea jobului Responsibilities:– Respond promptly and professionally to customer inquiries via email, phone and chat.– Resolve customer issues and concerns effectively to ensure their satisfaction and a positive experience.– Collaborate with our team to tackle complex problems and find effective solutions.–Keep accurate records of customer interactions and provide feedback for continuous improvement.Benefits:– Competitive salary and benefits package.– Opportunity to work in
FSP GLOBAL SRL
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Customer Sales Representative |
Candidatul ideal Compania noastra are deschisa pozitia de Customer Sales Representative la sediul nostru din Luna ( langa Campia Turzii), jud. Cluj.Postul nu este disponibil remote!Daca esti dornic sa inveti si sa aduci solutii pentru nevoile clientilor nostri, atunci te asteptam sa ni te alaturi!Daca esti o persoana deschisa, implicata si dedicata, pasionata de relatiile cu clientii si de lumea gazonului, atunci ai locul tau la GazonlunaCautam o persoana care sa isi exprime clar si frumos gandurile in limba romana, sa aiba abilitati atat de comunicare verbala, cat si in scris. Regulile gramaticale, empatia si politetea sunt cheile succesului in acest rol.Aceasta pozitie se potriveste persoanelor sociabile, bine organizate si pasionate de vanzari.Alatura-te unei echipe minunate, plina de colegi dornici sa te invete si sa lucreze alaturi de tine!Descrierea jobului Daca vei face parte din echipa noastra printre responsabilitatiile tale vor se va numara: Acorzi suport tehnic telefonic pen
GAZON LUNA S.R.L.
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Customer Support Agent (night Shifts) |
Candidatul ideal Do you enjoy using both your customer service & problem-solving skills & have the ability to transform a customer experience using a mixture of telephony & online tools? Do you have a passion to provide the best in customer service, the ability to build rapport and a desire to go the extra mile?Opportunity:If so, we are looking for customer minded individuals to help us create the highest quality service & experience for our customers. With a motivation to succeed, enthusiasm & friendly approach you will use your winning personality to listen to their needs & ask the right questions in order to provide first class customer service.The ideal Candidates will demonstrate the following: Strong communication and time management skills. Attention to details and great mastery of the Microsoft World/Excel. Due to the nature of the role, verbal and written English proficiency is required. Able to work evenings and weekends around the rota. Keen interest in Sports, especially fo
QUANT RABBIT SRL
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Customer Service Representative With German |
Descrierea jobului We are looking for a Customer Service Representative with German, based in our office within Cluj-Napoca, Cluj, to guarantee a positive customer experience and ensure quick and reliable processing of customer orders, from booking to invoicing. Using the expertise you will develop with our training and mentorship, you will ensure quick and knowledgeable responses to assist customers at any stage of their order, as well as on pro-actively solving any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland). If you are ready to start and grow your career in a world renowned technology company, we welcome you to join us! In This Role, Your Responsibilities Will Be: * Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed; * Provide a daily follow up of the order
EMERSON SRL
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Customer Service Representative With German |
Descrierea jobului We are looking for a Customer Service Representative with German, based in our office within Cluj-Napoca, Cluj, to guarantee a positive customer experience and ensure quick and reliable processing of customer orders, from booking to invoicing.Using the expertise you will develop with our training and mentorship, you will ensure quick and knowledgeable responses to assist customers at any stage of their order, as well as on pro-actively solving any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland).If you are ready to start and grow your career in a world renowned technology company, we welcome you to join us!In This Role, Your Responsibilities Will Be:* Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed;* Provide a daily follow up of the order book
EMERSON SRL
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Customer Service Representative With German |
Descrierea jobului We are looking for a new colleague in our Cluj-Napoca team, to help us guarantee a positive customer experience, through quick and reliable processing of customer orders, from booking to invoicing.Using the expertise you will develop with our training and mentorship, you will by able to assist customers at any stage of their orders, as well as to pro-actively solve any problems that might appear. You will be part of a multinational team, working closely with colleagues both in Romania and in the DACH region (Germany, Austria, Switzerland).If you are ready to grow your career in a world renowned technology company, we welcome you to join us!In This Role, Your Responsibilities Will Be:* Prepare and process the customer orders daily, provide support and work closely with internal departments to clarify additional information when needed;* Provide a daily follow up of the order book and takes actions in order to anticipate issues / satisfy the request of the customer (wi
EMERSON SRL
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