469 Locuri de Munca Agent Call Center - Joburi Agent Call Center
469 Locuri de Munca Agent Call Center - Joburi Agent Call Center
Cauta printr-o varietate mare de joburi Agent Call Center si aplica la cel mai potrivit loc de munca pentru experienta ta.
Cauta printr-o varietate mare de joburi Agent Call Center si aplica la cel mai potrivit loc de munca pentru experienta ta.
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Customer Service Specialist (reservation Department) |
Candidatul ideal Manpower is recruiting a Customer Executive for one of its clients, an important player in travel and tourism industry. Job skills: Excellent customer service skills; Well organized; Business level English written and spoken; PC literate (Word/Excel/Internet); Work well under pressure and fast paced environment; Team player; Minimum 1 year experience in tourism industry preferable.Descrierea jobului Job responsibilities: Liaising with Travco London head-office; Answering phone-calls and assisting suppliers / clients with queries if necessary; Liaising with Tour Wholesalers worldwide; Liaising with hotels/suppliers worldwide; Booking hotels, and ground services if necessary; Dealing with customer complaints/problems on the spot; Overtime required if handling urgent issues on the spot or for next day arrivals; Handling “problematic” situations related to reservations; Following up to make sure that a problem/complaint is resolved and closed following procedures; Handling
MANPOWER
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Remote Customer Service Advisor With French |
Candidatul ideal Has very good command of spoken French(C1); Experience in a contact center or customer facing role is beneficial; Can adapt quickly to changes in products, process and technology; Has proven track record of excellent attendance and time-keeping; Has good computer literacy.Descrierea jobului Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and services, exceeding department productivity standards and quality customer care standards; Carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed; Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators; Navigating multiple systems simultaneously in order to update e-
FOUNDEVER ROMANIA S.R.L.
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German Customer Service –backoffice (remote) |
Candidatul ideal We are currently seeking a talented individual to join our team as a Contact Center Associate Backoffice, specializing in the German language. As a Contact Center Associate Backoffice, you will play a crucial role in providing exceptional customer service and support to our German-speaking clients. Fluency in German and English (both written and verbal). Previous experience in a customer service or back-office role is a plus. Strong communication and problem-solving skills. Ability to multitask and work effectively in a fast-paced environment. Attention to detail and accuracy in data entry and record-keeping. Descrierea jobului Key Responsibilities: Handle back-office tasks efficiently and accurately to support the contact center operations. Respond to customer inquiries and resolve issues via email and chat in a professional and timely manner. Collaborate with the front-line customer service team to ensure a seamless customer experience. Maintain detailed and accurate
IGT SERVICES AND TECHNOLOGIES S.R.L.
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Agent Servicii Clienti- Romana Cu Engleza - Sibiu |
Candidatul ideal Excellent written and verbal language skills in Romanian and English Very good knowledge of MS Office Applications; Basic knowledge of computer hardware and software; Strong customer service focus, recommended prior work experience in a service and/or sales organization; Excellent written and verbal communication skills; Ability to work in a team; Punctuality and attention to details; Personal characteristics: suitable intonation for phone attendance, initiative, openness, positive attitude, good articulation, client orientation, flexibility, speed, stress endurance, friendliness, diligence, loyalty to the Employer. Protecting personal, client and employer business related information and maintaining the confidentiality of data which has become known to him/her in the performance of their duties even after performance of their duties relating to the processing, or after termination of their employment relationship;Please take into consideration that this position requi
MSE - MAJOREL STRATEGY EXPERTISE S.R.L.
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Consultant Relatii Clienti |
Candidatul ideal - Studii medii;- Abilitati bunede utilizare a calculatorului;- Cunostinte minime de operare pachet Microsoft OfficeDescrierea jobului - Prelucrarea bazelor de date de la clienti;- Inregistrarea contractelor si a comenzilor in aplicatia interna;- Gestionarea conturilor de client si generarea rapoartelor recurente;- Asigura suport birourilor postale/ departamentelor in aplicarea procedurilor de lucru.
ILRA PINK POST OPERATIONS S.R.L.
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Customer Care Representative - Limba Italiana - Remote |
Candidatul ideal Furnizare informatii corecte si complete privind produsele companieiAnalizarea cerintelor clientilor si oferirea de consultanta privind caracteristicile produselor si serviciilor companieiOrientare catre client si capacitatea de a gasi rapid solutiiResponsabilitate, Spirit de echipa, Incredere si ProactivitateEmpatie, Entuziasm, Atitudine pozitivaDescrierea jobului Obligatoriu - Limba Italiana la nivel avansat (citit/scris/vorbit)Asistenta Clienti - Call Center Representative – Limba Italiana – Nivel AvansatPreluarea comenzilor de la clienti, via telefon, chat si e-mailFoarte bune abilitati de comunicare verbala si in scris, de organizare si planificare, atitudine proactiva, gindire analiticaExperienta anteriora in Call Center/Customer Support, minim 1 an, reprezinta un avantajExperienta anterioara in E-Commerce, reprezinta un avantajCunostinte operare PC (Microsoft Office)Identificarea celor mai bune solutii pentru client si companieRaportarea catre supervisor a rezu
BOUTIQUE MALL SRL
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Customer Service Manager |
Candidatul ideal We're on the lookout for a Customer Service Manager who embodies dedication, transparency, and teamwork. Our ideal candidate is someone eager to contribute to our success with a commitment to innovation and modern solutions.Qualifications: Proficient in English at a professional level. Minimum of 4-5 years of experience in customer service. Experience supervising and coordinating multinational and cross-functional teams is an advantage. Comprehensive understanding of customer service principles and practices, along with product knowledge. Experience in the gambling industry is beneficial.Skills and Competencies: Strong communication and customer service skills. Ability to supervise, analyze problems, and solve them efficiently. Capable of making decisions, planning, organizing, and showing initiative. Must be flexible, able to handle stress, and possess excellent presentation skills. Skills in coaching, process improvement, and proactive engagement are essential.De
Confidenţial
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Junior Recruiter ( Customer Service) |
Candidatul ideal The ideal candidate for a recruiter will have a combination of education, skills, and experience that make them well-suited for the job.Recruitment experience: Previous experience working in recruitment constitutes an advantage, but is not obligatory. This would demonstrate that you have experience in identifying and attracting suitable candidates, as well as screening and interviewing candidates.Communication skills: Excellent communication skills are essential for this role. The ideal candidate should be able to communicate effectively with recruitment consultants, and candidates through various channels, including email, by phone, and in person. Sales skills are needed to sell the job opportunity and the company to potential candidates. This is not mandatory as you will be undergoing a training that will help you in developing this skill, as well as others.Knowledge of the industry: A good understanding of the construction industry, including the different roles and
VAO GROUP S.R.L.
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Customer Sales Representative |
Candidatul ideal Compania noastra are deschisa pozitia de Customer Sales Representative la sediul nostru din Luna ( langa Campia Turzii), jud. Cluj.Postul nu este disponibil remote!Daca esti dornic sa inveti si sa aduci solutii pentru nevoile clientilor nostri, atunci te asteptam sa ni te alaturi!Daca esti o persoana deschisa, implicata si dedicata, pasionata de relatiile cu clientii si de lumea gazonului, atunci ai locul tau la GazonlunaCautam o persoana care sa isi exprime clar si frumos gandurile in limba romana, sa aiba abilitati atat de comunicare verbala, cat si in scris. Regulile gramaticale, empatia si politetea sunt cheile succesului in acest rol.Aceasta pozitie se potriveste persoanelor sociabile, bine organizate si pasionate de vanzari.Alatura-te unei echipe minunate, plina de colegi dornici sa te invete si sa lucreze alaturi de tine!Descrierea jobului Daca vei face parte din echipa noastra printre responsabilitatiile tale vor se va numara: Acorzi suport tehnic telefonic pen
GAZON LUNA S.R.L.
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Customer Support With French - Business Travel |
Candidatul ideal Requirements:- Very good knowledge of spoken and written French, at least B2+ level;- English communication skills;- Customer-oriented support and advice attitude to ensure customer satisfaction;- Previous experience in customer support - nice to have, but not mandatory;- Attention to details;- Good MS Office skills;- High school or Bachelor's degree;Descrierea jobului Responsibilities:The main responsibility of this role is servicing inbound calls from online business travel clients needing website navigation and e-invoicing assistance in making online corporate travel arrangements.- Processing Navigation Support and E-invoicing requests using client specific applications and any other systems/ tools required to complete the tasks, received either via calls or emails.- Handling incoming calls for customer servicing activities, providing extraordinary customer service.- Password reset, end to end navigation on the booking tool to create a booking, replicating the c
EXLSERVICE ROMANIA PRIVATE LIMITED S.R.L.
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Turkish Speakers - Customer Support - On Site |
Candidatul ideal Teleperformance Romania is Certified as being a Great Place to workThis distinction reflects the synergy that TP employees have with the company, so this achievement is for everyone in the TPRO TEAM.ON SITE Customer Support Specialist with TURKISHTeleperformance Romania is currently looking for Customer Support Specialist with excellent TURKISH speaking/writing skills.We want our employees to be inspired and motivated, to be proud they belong to our team.If you know how to shape a customer experience by tackling issues and concerns with full responsibility, professionalism and kindness, this job offer is perfect for you!We will build together YOUR professional career and feel at home when you are at work!In your role as TURKISH Customer Support Specialist - will have to provide the best possible service and support to our customers.Descrierea jobului Descrierea jobuluiHere’s what you can expect from us:➔ Super-fast recruitment process - 100% online➔ Competitive monthly
S 800 CUSTOMER SERVICE PROVIDER SRL
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Customer Support Specialist With Italian &english |
Candidatul ideal Wanted: One amazing human being; Strong in making magic happen; generous in spirit, daring and unafraid.Do you love being around people and making them happy? Are you a good listener, a bit of a problem solver with great communication skills? Then, this job is for you!Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service.Descrierea jobului Requirements Advanced level of Italian At least medium level of English Ability to provide high levels of customer support at all times on multiple products Strong interpersonal and communication skills Problem solving oriented Ability to work well in a team as well as on your own Basic IT skills, including using multiple operating systemsJob description Solving client's requests via email, chat and phone call Working with internal and client provided ticketing system Ensuring all communication is han
KONECTA GLOBAL CLIENTS DIVISION
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Customer Support - Limba Franceza (partial Remote) |
Candidatul ideal Pentru cine recrutam:Partenerii nostri, activi pe piata din Romania din 2001, sunt specializati in acordarea de asistenta in asigurari. Ii sprijinim sa gaseasca un nou membru al echipei pentru sediul din zona Piata Universitatii.Sansele sunt de partea ta daca: Esti fluent in limba franceza, aceasta conditie este obligatorie deoarece mare parte din timp vei comunica in franceza. Te descurci cat de cat si in limba engleza. Ai o experienta de minim 6 luni in domeniul customer service, de preferat dar nu obligatoriu. Ai cel putin diploma de bacalaureat. Stii despre tine ca esti empatic, atent la detalii si organizat.Descrierea jobului Conditiile de angajare sunt: In perioada de proba pachetul salarial (compus din: salariu fix+ bonuri de masa +bonus de performanta) este de 3800 RON, dupa care va creste la 4350 RON. Alte beneficii: abonament medical la Medicover si al 13-lea salariu. Programul de lucru: vei lucra 5 zile consecutive/ saptamana in tura de 8 ore: de dimineata s
MEDIA MARKET HUMAN RESOURCES S.R.L.
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Customer Support Agent – French (work From Office) |
Candidatul ideal Proficient writing and speaking skills in French (C1 level) are essential, with English proficiency required at a B2 level.Prior experience in an international airline environment/operations is advantageous but not mandatory.Familiarity with booking systems like Amadeus, Galileo, or Sabre is a plus.Specialized skills including effective communication and customer service, with experience in BPO/contact centers being beneficial.Graduates in any discipline or undergraduates are welcome.Demonstrated ability to source necessary information from customers with a strong emphasis on issue resolution.Proficiency in Microsoft Office and Outlook.Willingness to work in a contact center environment.Descrierea jobului Provide outstanding customer service via email and phone interactions.Handle emails and manage voice calls with customers from leading airlines, assisting with flight changes or cancellations, lost baggage, and claims.Communicating with customers through various chann
IGT SERVICES AND TECHNOLOGIES S.R.L.
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Consultant Call Center |
Candidatul ideal AMICredit angajeaza consultant senior produse bancare!A vinde nu este o meserie, ci o arta! Arta de a te pune in locul potentialului client si de a intelege ceea ce simte si ceea ce gandeste el.Asteptam sa ni se alature companiei toti cei care:- Se definesc prin profesionalism si maturitate in gandire- Actioneaza cu responsabilitate- Doresc sa evolueze in cariera- Nu se multumesc doar cu un salariu de baza si vor sa castige mai mult pe baza rezultatelor- Inteleg ca tehnologia este un ajutor si nu le e frica sa dobandeasca noi notiuni tehniceDescrierea jobului Ce ne dorim de la tine?- sa contactezi clientii care solicita serviciile noastre si sa le propui produsele de creditare;- sa oferi cu profesionalism cele mai bune solutii la nevoile clientilor;- sa tii legatura cu ei pe tot parcursul procesului de creditare, sfatuindu-i cu pasii pe care ii au de facut.- sa fii responsabil si sa abordezi cu maturitate ceea ce ai de facut.Ce iti oferim?- un venit net format din sala
BANKING BY AMICREDIT S.R.L.
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Call Center Specialist - Bucuresti |
Candidatul ideal Dezvoltă-ți cariera și urcă în topul profesioniștilor din imobiliare! Din 1987 dezvoltăm sectorul imobiliar pe plan internațional alături de peste 1700 de experți în imobiliare. Echipa noastră numără peste 200 de profesioniști la nivel național, avem +16 ani de expertiză și prezență pe piața din România și suntem unul din cele mai cunoscute branduri din industria imobiliară. Ne mândrim cu premii naționale și internaționale care arată că deținem know-how performant, arată dedicarea colegilor noștri și totodată succesul lor în imobiliare. Ne recomandă portofoliul remarcabil de proprietăți, feedback-ul partenerilor și clienților noștri. Suntem într-o continuă dezvoltare, așadar căutam oameni dedicați, colegi noi pregătiți pentru SUCCES!CANDIDATUL IDEALNe asteptăm să deții:• Experiență de lucru dovedită pe o pozitie similară, minim 1 an• Excelente abilități de comunicare, persoană dinamică, punctuală, integră, pro-activă și orientată către client• Seriozitate, atenție dist
SVN ROMANIA
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Operator Interviu Call Center |
Candidatul ideal Mercury Research își mărește echipa de operatori de interviu din București.Căutăm o persoană sociabilă, binevoitoare, cu bune abilități de comunicare și cunoștințe elementare de lucru pe calculator. Vei face parte dintr-un mediu plăcut cu program flexibil și câștiguri atractive în funcție de performanță.Nu este nevoie de CV sau de experiență anterioară.Hai să ne cunoaștem la numerele de telefon 021.224.66.00 sau 0729.880.179Descrierea jobului Aplicare de chestionare prin telefon, asistat de calculator.
MERCURY RESEARCH SRL
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Customer Support Internship |
Candidatul ideal Are you ready to take the first step towards a rewarding career in customer service?📊 This summer, seize the opportunity to join us for an unforgettable internship experience in our Bucharest and Cluj-Napoca offices!💼 As an intern at Genpact Romania, you will gain invaluable hands-on experience working for a leading player in the automotive industry, all while immersing yourself in a diverse, multinational environment. Descrierea jobului 🌍 Plus, you'll have the unique opportunity to play with the latest AI tools, giving you a competitive edge in the industry. In addition to this, you will benefit from mentorship support and exclusive access to our award-winning learning platform, equipping you with all the necessary tools for your professional development.Don't let this chance slip away – apply now and embark on a journey towards a successful career!
GENPACT ROMANIA SRL
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Customer Support - Magazin Online |
Candidatul ideal Pentru cine recrutam: Partenerii nostri au sediul in zona Soseaua Giurgiului (la 10 minute de statia de metrou Eroii Revolutiei), sunt activi pe piata din Romania din 2019 si sunt specializati in import, distributie si service vehicule destinate mobilitatii urbane.Sansele sunt de partea ta daca: Ai minim 6 luni experienta pe un post similar, de preferat in zona de suport clienti comert online. Esti familiarizat cu utilizarea platformelor de comert online. Ai minim studii medii absolvite. Iti place sa comunici cu oamenii si esti pasionat de domeniul moto.Descrierea jobului Conditiile de angajare sunt: Este necesara prezenta fizica la birou. Salariul fix net va fi cuprins intre 3500 si 3700 RON. Programul de lucru este: L-V de la 09:00 la 17:30, cu o jumatate de ora pauza de masa. Contract de munca pe perioada nedeterminata (perioada de proba de 90 de zile). In perioada de inceput vei primi tot suportul necesar din partea colectivului pentru a te familiariza cu proceduri
MEDIA MARKET HUMAN RESOURCES S.R.L.
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Customer Support Specialist |
Candidatul ideal What should your background look like? At least 3 years of experience in a similar position (Sales/Customer Service support); Bachelor’s degree (technical background is a plus); ERP experience, preferably SAP; Microsoft Office (Teams, Excel, Outlook, Word, PowerPoint); CRM system, preferably SalesForce; English - reading, writing and speaking at an advanced level (C1); German helpful, not a must; Strong communication, interpersonal and client relationship management skills; Accuracy, research skills and attention to detail; Good active listening; Ability to anticipate and solve problems.Descrierea jobului As a Customer Support Specialist, you are the link between the customer and the SFC internal organization.Each interaction the customers have with our business can lead to building up their loyalty to the company’s brand.Thus, as a Customer Support Specialist, you are a brand ambassador of our corporate identity.You'll work in an international environment, togethe
SFC ENERGY POWER S.R.L.
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